Job overview
We are recruiting for a Emergency Preparedness, Resilience and Response (EPRR) Officer who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
Working closely with the Head of EPRR, you will help strengthen the Trust’s ability to prepare for, respond to and recover from emergencies, major incidents, critical incidents, and business continuity disruptions. You will support the protection of patients, staff, services, systems and facilities, helping the Trust maintain safe and effective operations during challenging situations.
The role will also support the Trust in meeting its statutory responsibilities as a Category 1 Responder under the Civil Contingencies Act 2004 and maintaining compliance with NHS England’s EPRR Framework and Core Standards.
This is an excellent opportunity to play a key role in improving organisational resilience and supporting the continuity of essential services across the Trust.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
The successful candidate will provide operational support during incidents and contribute to maintaining organisational resilience across the Trust. Alongside incident response responsibilities, the post holder will undertake a range of business as usual EPRR activities, including supporting emergency and business continuity planning, delivering training, facilitating exercises and maintaining relevant plans, procedures and records.
The role provides an excellent opportunity to broaden knowledge and gain further practical experience across emergency preparedness, resilience, incident response and business continuity.
The post holder will support the delivery and ongoing improvement of the Trust’s Emergency Preparedness, Resilience and Response arrangements, helping to ensure compliance with national standards and statutory requirements.
They will play an important role in ensuring the Trust is prepared to respond effectively to emergencies, incidents and business disruption, while supporting the continuity of safe and essential services.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Skills
Essential
- Strong communication skills (oral and written)
- Digital (IT) proficiency
- Team working ability
- Time management and prioritisation
- Ability to deliver training
- Understanding of local risks and resilience
Desirable
- Budget Awareness
Knowledge
Essential
- Emergency planning and resilience frameworks
- Multi-agency working
- Healthcare environment
Desirable
- Incident response and management
- Governance and audit processes
Other Requirements
Essential
- Understanding of, and commitment to, equality, diversity and inclusion
- Role model our Trust values every day
- Self-motivated and detail-oriented
- Ability to work under pressure
- Flexible and adaptable approach
- Ability to travel between sites
- Willingness to work out of hours in emergencies
Previous Experience
Essential
- Experience in EPRR and multi-agency working
- Experience working in NHS, Blue Light Services or Local Authority
- Working in complex, fast-paced environments
- Team working to deliver outcomes
- Managing competing priorities
Desirable
- Experience in EPRR and multi-agency working
Qualifications / Training
Essential
- Degree/diploma or equivalent experience
- Evidence of CPD
- Experience of emergency planning, business continuity or project management
Desirable
- EPRR qualification or working towards
- Loggist training
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Applying for this NHS job
This advert is for Emergency Preparedness, Resilience and Response (EPRR) Officer with East and North Hertfordshire NHS Trust in Lister Hospital. It is listed as a Band 6 Administrative and IT role. The advertised salary is £39,959 - £48,117 per annum. The contract type is Permanent. The application deadline is 02 Sep 2026.
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