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Job overview
The post offers an exciting opportunity to join the Education, Strategy and Transformation Directorate within Health Education and Improvement Wales (HEIW). The directorate is responsible for commissioning education and training for pre-registration healthcare professionals to enable them to enter the workforce. In addition, we support the development of professionals with post-registration education to ensure they are supported throughout their career.
This post is a fixed term/secondment for 18 months until 31 March 2028 due to secondment cover. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
The post holders will be required to provide effective and efficient clerical and administrative support to the Education, Strategy and Transformation Directorate within HEIW. They must be able to prioritise their workload and manage competing demands and interruptions. The role will involve coordinating and implementing office procedures and will require a high level of organisational skills, alongside an excellent working knowledge of administrative systems.
The post holder will be responsible for:
- Providing administrative support for meetings, including preparing and producing accurate minutes. Some travel may be required to support face-to-face meetings across Wales.
- Working collaboratively as part of a team and providing cross-cover during periods of absence.
- Managing and prioritising their own workload, using initiative where appropriate.
- Handling sensitive and confidential information with discretion.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Applicant requirements
Welsh language skills are desirable
Person specification
Other
Essential
- Flexible approach to needs of the service
- Possess a willingness to learn.
Desirable
- Welsh Speaker (Level 1) or willingness to work towards.
Experience
Essential
- Previous experience in an administrative role.
- Experience of establishing new office systems and processes.
- Experience of dealing with non-routine issues.
- Experience of preparing reports and other business documents.
- Experience of minute taking and servicing of meetings.
Desirable
- Experience of working in the NHS.
- Previous experience of working within a programme or project.
Skills and Attributes
Essential
- Competent in the use of Microsoft Office packages.
- Strong communication and interpersonal skills.
- Ability to problem solve and use own initiative.
- Excellent time management and prioritisation skills.
- Self-motivated and able to work without supervision.
- Excellent verbal and written communication skills.
- Ability to work as a part of a high performing team.
Qualifications and Knowledge
Essential
- NVQ Level 3 secretarial or administration qualification (i.e., NVQ level 3 or RSA qualification) or equivalent demonstrable experience of administrative / office skills and knowledge.
- Knowledge of administrative procedures and using IT systems.
- Evidence of recent continual professional development.
- Understanding of GDPR requirements.
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Applying for this NHS job
This advert is for Education, Strategy and Transformation Administrator with Health Education and Improvement Wales in Ty Dysgu. It is listed as a Band 3 Administrative and IT role. The advertised salary is £26,813 - £27,890 per annum. The contract type is 19 months (Secondment until 31 March 2028- to cover a secondment). The application deadline is 27 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (21 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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