Digital Support Coordinator

Job overview

Right to work: We actively promote diversity and inclusion. Please note that this role is unlikely to meet the eligibility requirements for sponsorship under the Skilled Worker visa route. We recommend that you assess your eligibility before applying for this position. Skilled Worker sponsorship will be assigned in line with Trust procedure. Visit https://www.gov.uk/skilled-worker-visa

We are looking for an organised, proactive and approachable Digital Support Coordinator / Administrator to join our Digital Training team. This is an excellent opportunity for someone with strong administrative skills who enjoys supporting busy teams, coordinating training activity and helping staff access the digital training  they need to carry out their roles effectively.

The post holder will provide a comprehensive administrative service to senior staff within the department and support the day-to-day work of the Digital Training Team. This will include scheduling Trust-wide training, maintaining training diaries and records, updating the Clinical Systems Training Portal, supporting meetings and ensuring information is accurate, timely and well organised.

Main duties of the job

• ·         Provide administrative support to the Clinical Systems Manager, Digital Training Manager and wider Clinical Systems Teams.
• ·         Liaise with managers and staff across the Trust to coordinate and schedule  training requests.
• ·         Maintain training diaries, training records and departmental records
• ·         Support the maintenance of the Clinical Systems Training Portal, including uploading and updating training information and documentation.
• ·         Enter and maintain accurate data to support training, testing, reporting and service activity.
• ·         Organise standard and ad-hoc training sessions, including room bookings, equipment requirements and diary coordination.
• ·         Support departmental meetings, including arranging meetings, preparing documents and taking minutes where required.
• ·         Act as a first point of contact for the Digital Training Team, responding professionally and directing queries appropriately.
• ·         Handle sensitive and confidential information with discretion, diplomacy and in line with Trust policies.

Detailed job description and main responsibilities

Please see attached Job Description and Person Specification for full details about this exciting role on offer at The Clatterbridge Cancer Centre.