Job summary
We are looking for an experienced Infrastructure Specialist to join our Digital Services team.
This is an exciting opportunity to work hands-on with the infrastructure that underpins clinical and operational systems across Herefordshire and Worcestershire. You will work across a complex enterprise environment, supporting server, storage, virtualisation, cloud technologies, Active Directory and network technologies whilst helping design and implement new solutions.
You will join a small, highly productive team where you will have the opportunity to develop your technical expertise, contribute to large-scale infrastructure projects and help modernise our Digital estate.
The post is full time, 37.5 hours per week, Monday to Friday. Hybrid working is supported with travel across Trust sites required.
We are looking for someone who enjoys solving complex technical problems, takes ownership and wants to make a genuine difference through technology.
Based at Kings Court 1 but will be required to work across all of Worcestershire and Herefordshire as required.
Please note the Trust is unable to provide sponsorship to work for this role, to apply you must have current right to work in the UK status. Employment on a time limited visa doesnt guarantee sponsorship at point of expiry.
Main duties of the job
The successful candidate will provide 3rd line technical support across our server and infrastructure environment, taking ownership of complex incidents and proactively monitoring services to maintain availability, performance and resilience.
Day to day, you will investigate and resolve complex technical issues, manage infrastructure patching and vulnerability remediation, support technical changes, upgrades and major project delivery. You will research, test, implement and document resilient solutions, identify and manage technical risks and contribute to root cause investigations and cyber security improvements.
You will work closely with Digital colleagues, project teams and suppliers, applying your technical expertise to deliver effective solutions within a complex, fast-paced environment and drive continuous service improvement.
The role includes travel across Trust sites and participation in the out-of-hours IT support on-call rota, as required.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer;
- 27 days leave plus bank holidays, increasing up to 33 days with long service
- Generous NHS pension and enhanced pay when you work unsocial hours
- Flexible and agile working opportunities
- Great maternity, paternity, and adoption support
- Wide range of supportive staff networks
- Health and wellbeing opportunities
If you would like to know more, please visit our website.
We encourage you to read the attached applicant guidance notes.
Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.
Details
- Date posted: 24 August 2026
- Pay scheme: Agenda for change
- Band: Band 6
- Salary: £39,959 to £48,117 a year
- Contract: Permanent
- Working pattern: Full-time
- Reference number: C9798-2573
- Job locations: Kings Court 1, 1st Floor, Charles Hastings Way, Worcester, Worcestershire, WR5 1JR, United Kingdom
Job responsibilities
This role would suit an experienced technical specialist who enjoys solving complex problems, taking ownership and working in an environment where no two days are the same.
You will join a small, highly skilled team with the opportunity to develop your technical knowledge, work with a broad range of enterprise technologies and contribute to significant Digital projects and service improvements.
We are looking for someone who is curious, motivated and willing to challenge how things are done. You should be comfortable working independently, sharing knowledge with colleagues and bringing forward ideas that improve the resilience, performance and effectiveness of our services.
Most importantly, you will have a genuine passion to make a difference and understand that the technical work we deliver has a real impact on our patients and frontline staff.
For full details of the duties and criteria please refer to the job description and person specification attached.
Person specification
Experience
Essential
- Significant proven technical experience of working within a complex server environment.
- Proven experience of complex infrastructure support.
Desirable
- Experience of supporting infrastructure and systems within an NHS setting.
Qualifications
Essential
- Educated to degree level in an IT related subject or equivalent
- (e.g., Electrical Electronic or
- Communication).
- Industry standard IT qualifications CNE, MCP, MCSE, CompTIA or an equivalent qualification or have relevant experience. Evidence of continued professional development and specialist
- knowledge.
- Evidence of continued professional development and specialist knowledge.
- I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Desirable
- Qualification or Working knowledge of ITIL concepts.
- Server virtualisation qualification or equivalent knowledge.
- MCSE or equivalent knowledge.
- CCNA Qualified.
Additional Criteria
Essential
- I understand the Trust is unable to provide sponsorship to work for this role, and employment on a time limited visa doesnt guarantee sponsorship at point of expiry.
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Applying for this NHS job
This advert is for Digital Infrastructure Engineer with Herefordshire and Worcestershire Health and Care NHS Trust in Kings Court 1, United Kingdom. It is listed as a Band 6 Administrative and IT role. The advertised salary is £39,959 to £48,117 a year. The contract type is Permanent. The application deadline is 21 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (24 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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