Deputy Team Manager

Job overview

A fantastic and exciting opportunity has arisen for the post of Deputy Team Manager for The Richmond Integrated Recovery Hub, supporting the team manager to provide clinical and operational leadership to the team. The successful candidate will report directly to the team manager and deputise for the team manager when they are on leave. The successful applicant will also work as a care-coordinator/key worker and carry a reduced caseload.

The team provides care for working age adults who live in Richmond and experience severe or enduring mental illness., with care provided according to GP/PCN alignment. The team works closely with the Richmond Integrated Recovery Hub

The post sits within a well-established MDT that works alongside a separate single point of access team, early intervention service, primary care liaison and personality disorder services.

Main duties of the job

This post requires someone with drive, energy and a commitment to high-performance standards and the delivery of excellent services. The post holder would be joining a supportive Multidisciplinary Team, with regular supervision and opportunities to participate in service development.

The post holder will support the team manager with day-to-day problem solving and navigation, both within the service and at the interface with other services and external organisations. In addition, the post holder will supervise staff, support with quality improvement and service development.

The successful candidate will need to demonstrate excellent interpersonal skills, an aptitude for managing multiple demands and effective time management techniques whilst remaining calm under pressure. A positive outlook and ability to motivate others is also desirable.

Detailed job description and main responsibilities

Working autonomously within the parameters of the role leading and supporting junior staff and wider care team to implement the delivery of quality nursing care, contributing to the physical, psychological, social, recreational and spiritual care in a recovery-focused way through therapeutic engagement and activities, and taking steps to address any issues that arise.

Leading on and undertaking activities to ensure that the fundamentals of care

are met - nutrition, hydration, hygiene, comfort, emotional and social support:

• Co-ordinating and evaluating collaborative patient centred care; getting feedback and improving plans with the multi-disciplinary team (MDT).
• Providing accurate information about care in an accessible format to patients and their relatives / carers.
• Liaising and working positively with members of the multi- disciplinary team and partner organisations.
• Administering, and monitoring the side-effects of, medication; monitoring service user compliance. Safety; safe custody of medicines, sharps, clinical equipment, report all
• incidents following trust policy.

Leading and supporting/teaching junior staff on risk assessment and risk management that involves making decisions based on knowledge of the research evidence, knowledge of the individual service user and their social context, knowledge of the service user’s own experience and clinical judgment.

Undertaking 1-1 engagement with service users in an honest, open and non- judgmental way.

Recognising and valuing service users as individuals, acknowledging the importance of always maintaining the service user’s respect and dignity and ensure that the care provided respects equality and diversity.

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.