Deputy Service Manager

Job overview

The Specialist Surgical Care Collaborative at NCIC are looking to recruit a Band 7 Deputy Service Manager to join their operational management team.

This role will support the smooth running of the Ophtlamology and Dermatology at Cumberland Infirmary Carlisle,  West Cumberland Hospital in Whitehaven and our community sites.  This is a fast paced environment, working within the operational management team, supporting and assisting the Service Manager in a wide variety of functions including management of performance targets, supporting the operational team to ensure patient flow and medical resource management are delivered.

Main duties of the job

• Manage key constitutional performance targets and Healthcare Commission standards as delegated.
• Effectively influence service delivery, providing advice and direction in accordance with organisational policies and procedures.
• Lead and contribute to specific Trust wide projects or initiatives as requested by the Service Manager.
• Manage specific change management processes whilst ensuring the patients’ needs continue to be met with high quality and cost effective services.
• Effectively communicate service reconfigurations and organisational changes to staff. Devise and implement innovative solutions to ensure seamless service provision.
• Hold responsibility for the effective financial management of at least one function within the service, ensuring expenditure is in line with the budgetary limits for the service.
• Deputise in the absence of the Service Manager to ensure services are maintained.
• Serve as line manager to designated staff within the directorate, leading the recruitment process for areas of responsibility, taking action under Trust personnel policies (e.g. sickness / absence, grievance, disciplinary, capability) where necessary, with the support of the HR managers and the appropriate level of liaison with the Service Manager.
• Ensure the directorate operates in an integrated way through the active coordination of the different professions, effective communication and promotion of effective multidisciplinary working.

Detailed job description and main responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL).  Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit the UK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Excellent opportunities for development*

Competitive NHS Pension scheme

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Important Information

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.