Job overview
This job does not meet the skill level requirements for work visa sponsorship and as such we will be unable to progress your application if you do not have the right to work in the UK.
To provide a high-quality reception and administration service, appropriate to that expected in a primary dental care practice across all Community Dental Service (CDS) sites.
Main duties of the job
Main duties of the job
- To act as a first and central point of contact for all enquiries to the site, answering queries and providing accurate information, advice and sign posting to individuals both in person and on the telephone.
- To use the electronic patient record system, for booking appointments which includes making bookings for clinics at other CDS locations.
- To deal face to face with dental emergencies, patients experiencing dental access difficulties and patients with special needs.
- To collect any NHS charges and fees along with banking of money collected and completion of documentation to comply with standing financial instructions.
Detailed job description and main responsibilities
Please see the Job Description and Person Specification attached for further information on the role.
Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Other
Essential
- Able to meet the travel requirement of the post.
Experience
Essential
- Experience of dealing with a wide range of people (public/staff)
- Experience of using routine administrative procedures.
Knowldedge and Skills
Essential
- Excellent interpersonal and communication skills
- Good organisational skills; self-starter and able to use initiative appropriately with only limited supervision.
- Ability to use initiative, tact, and diplomacy when dealing with all enquiries to the service.
- Computer literate
Training & Qualifications
Essential
- Educated to NVQ Level 2 in Business Administration/Customer Service or equivalent experience
- Good standard of education.
- Experience in providing a high-quality reception service
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Applying for this NHS job
This advert is for Dental Receptionist with Shropshire Community Health NHS Trust in Oswestry Community Dental. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 per annum / pro rata. The contract type is Permanent. The application deadline is 01 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (18 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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