Day Unit Receptionist (Haematology & Oncology)

Job overview

We are looking for a flexible, approachable and motivated team player to work as a part time receptionist between both Trevor Howell Day Unit and Haematology Day Unit. The post will involve supporting our full time receptionists and schedulers.

Our busy day units provide chemotherapy, supportive medication, blood tests and systemic anti-cancer treatments to patients within the Trust. With close links to the in-patient ward areas,  Oncology team is small and friendly with a passion for providing outstanding care, every time.

This role is patient facing . You will need to be able to work well under pressure and cope with conflicting demands. Ideally you will have previous experience of working in an outpatient or day unit environment. You will possess excellent organisational, communication and IT skills.  We mainly use iCLIP (Cerner) and ChemoCare IT systems. Knowledge of these systems would be an advantage but is not necessary as full training will be provided.

The closing date for this post may be brought forward if there is a high volume of applicants.

Main duties of the job

• Greeting patients and ensure they feel welcomed upon arrival at the day unit.
• Oversee the printing of wristbands and facilitate the check-in and check-out process for patients receiving treatment.
• Coordinate and arrange transport for patients, ensuring timely and efficient scheduling.
• Provide guidance and support to patients within your scope of practice, offering clear signposting and advice.
• Assist nursing staff and schedulers with various administrative tasks as required.
• Collaborate with both nursing and administrative teams to ensure that patient needs are met efficiently and effectively.
• Demonstrate flexibility in supporting the operational needs of both day units as necessary.

Detailed job description and main responsibilities

*****Please see the attached supporting document which contains more information about the role*****