Day Surgery & Endoscopy Unit Ward Clerk

Job overview

We are looking for enthusiastic Band 2 Ward Clerk to work in our Day Surgery & Endoscopy Unit at Llandrindod Wells War Memorial Hospital. The Ward Clerk role is to act as a receptionist and first line contact for patients, relatives and visitors to the department. They will perform clerical and general office duties and will be responsible for the management of case notes for our elective day surgery and endoscopy patients.

Excellent communication skills are required and where we receive a high volume of applications for a post, we may bring the closing date forward. You are therefore advised to submit your completed application as early as possible to avoid disappointment.

Main duties of the job

Provide comprehensive administrative support to the Day Surgery and Endoscopy Unit, acting as the first point of contact for patients, visitors, and contractors.

Key responsibilities include managing Reception duties, preparing and maintaining accurate patient records, retrieving and filing notes, handling telephone and face-to-face enquiries, and ensuring confidentiality in line with Powys Teaching Health Board policies and procedures.

We would particularly welcome applications from Welsh speakers; but even if you don’t speak any Welsh, or want to develop your skills, don’t worry: the health board will support you with training.

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable