CURE Navigator - Tobacco Dependency Team

Job overview

1 X 37.5 hour Post available at  North Manchester General

A new and exciting opportunity has arisen for a motivated individuals to join The CURE (Tobacco Dependency)Navigator team.

We are looking for an enthusiastic person to join our friendly team to provide an efficient administrative service to a fantastic multi-disciplinary team. You must have good attention to detail together with the ability to prioritise your own work to meet deadlines. And you will have good interpersonal skills liaising with medical and nursing staff as well as other colleagues across the Heart and Lung Division.

You will play an essential role within the team, helping to maintain and when necessary, improve good working practices.

You will be willing to adapt to change and learn new skills, having a good knowledge of general office procedures, together with organisational and communications skills, delivering high quality administration services and customer care.

We actively encourage personal development and access to training and as a result your own structured personal development plan will support your future development.

Informal discussions prior to applying are welcomed and encouraged.

Main duties of the job

Duties and Responsibilities

Sorting and distribution of incoming mail both electronic and paper form

Routine processing of letters

Ensuring urgent matters are brought to the attention of the appropriate person in a timely fashion reporting any problems or issues to senior staff and seeking clarification if unsure of procedure/s.

Hive Referrals for CURE team for inpatients and outpatient clinics.

Maintaining and facilitating own telephone follow up clinics

Responsible for the timely processing of referrals

Arranging urgent appointments

Demonstrate office procedures to new staff.

The post-holder would be expected to commit to on the job learning, where necessary, i.e. IT systems

Liaising with GP’s regarding patients outcomes.

Arranging meetings and diary management, this may include junior medical staff

Facilitating and supporting Cure Specialist Nurses with follow up Clinics

Detailed job description and main responsibilities

To find out more about the key responsibilities and the specific skills and experience you’ll need for this role, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading.

Explore ‘Inside MFT – Your Candidate Place’

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT – Your Candidate Place.  This welcoming one‑stop hub gives you a real sense of who we are — what we stand for, how we reward and support you, and the many ways we care for you as you care for others.  You’ll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access ‘Inside MFT – Your Candidate Place', simply click on the relevant PDF document under the ‘Documents to download’ section and once opened, you can either scan or click on the QR code.

Closing vacancy listings early

We welcome applications from a wide range of backgrounds and experiences. To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, we’re proud to be ALL HERE FOR YOU—for our patients, our communities, and each other. As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application—especially personal statements and responses to role-specific questions—is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.