Job overview
We are looking for an enthusiastic individual to join our Critical Care Outreach Service, to work with us as we progress our launch of the Martha's Rule, Call for Concern Service. This has been a fantastic extension of our service, enabling patients and their loved ones to have direct access to assistance when they need it most.
The successful applicant will be working with the service lead/ Matron to ensure we are able to collect, accurately measure and present data collated from delivery of the service, as well as help create newsletters and updates.
Right to Work in the UK: This role is not available for Skilled Worker visa sponsorship. Applicants must already have the legal right to work in the UK at the time of application. Unfortunately, we are unable to support visa applications for this post in line with UKVI regulations.
Main duties of the job
The post holder is required to support in the successful role out and establishment of the 3 Components of Martha’s Rule, as part of the Call for Concern Service at Dorset County Hospital NHSFT. This will be achieved through provision of an administrative service to the CCOT/ H@N Lead ANP/ Critical Care Matron and CCOT/ H@N clinical team. Particular focus will be on the inputting of data relating to Martha’s Rule- Call for Concern Service, into the electronic database (Medicus), alongside preparation for and role out of a Trust wide wellness scoring system.
The post-holder will be crucial in supporting the process of reporting the outcomes of implementing the Call for Concern service both at Trust and National level.
To provide a comprehensive clerical and administrative service to CCOT/ H@N and to members of the team in order to assist in the achievement of departmental objectives. On occasion this may also extend to include Critical Care and only if key objectives are met.
Detailed job description and main responsibilities
Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.
Please contact us at Recruitment@dchft.nhs.uk if you are unable to view or download the attachment.
For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Skills and Abilities
Essential
- Keyboard and typing skills
- Evidence of good communication skills, both verbal and written including minute taking skills
- Demonstrated ability at exercising tact and diplomacy
- Computer literate with an ability to navigate around various systems and software packages including MS Office, Outlook, the internet, and databases
- Demonstrates excellent customer care and telephone skills and has an ability to apply attention to detail
Desirable
- Ability to work effectively in a team and under direction on routine tasks without the need for supervision
- Ability to use own initative, prioritise and apply a practical problem solving approach in everyday situations
- Demonstrates confidential and effective written and verbal communication skills, with the ability to empathise, be supportive and sensitive to the needs of others
Knowledge and Experience
Essential
- Recent previous experience with a comparable role within a customer focused/ health care environment
- Recent previous experience of arranging meetings for others and diary management
- Knowledge of administration and/ or office procedures
Education, Qualifications and Training
Essential
- Educated to GCSE Grade C, including English and Maths
- NVQ3 or equivalent qualification in relevant subject
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Applying for this NHS job
This advert is for Critical Care Outreach Team Administrator with Dorset County Hospital NHS Foundation Trust in Dorset County Hospital. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 Pro Rata Per Annum. The contract type is 12 months (Fixed Term). The application deadline is 30 Aug 2026.
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