Content Officer (Patient Information)

Job overview

We're looking for a content officer to join our user experience and insights team at Imperial College Healthcare NHS Trust. In this role, you'll help us ensure that patients and families using our services receive information that is accurate, inclusive and easy to understand.

Working with colleagues across the Trust, you will draft and edit patient information for our website, leaflets and letters. You will help coordinate translation and accessible formats, support patient and user involvement activities, and organise the processes that keep our information accurate and up to date.

You will have strong writing, editing and proofreading skills, with an excellent understanding of grammar and punctuation. You will be able to organise competing priorities, meet deadlines and build effective relationships with a wide range of colleagues and stakeholders.

This is an opportunity to use your communication and coordination skills to make a practical difference to patient care. You will join a collaborative team committed to creating information and services around the needs of our diverse communities. Join us and help make healthcare information clearer, more accessible and more useful for everyone.

Main duties of the job

Responsibilities include:

• writing and editing patient-facing content in plain English
• uploading and maintaining content on the website and in our patient information database
• coordinating translation, large-print, audio and other accessible formats
• managing requests through the patient information inbox and database
• liaising with clinical teams to secure approval and meet governance requirements

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.