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Job overview
We are looking for a highly motivated Community Technician to join our Community Nursing Team based in Fakenham, Wells, Holt and Sheringham. Working in the picturesque North Norfolk area our patch covers a wide area delivering services for patients for all 4 GP surgeries in their own homes.
Main duties of the job
- Collection of blood samples from patients in accordance with agreed procedures.
- To ensure blood samples taken from patients are correctly identified by using the labels provided on the ICE forms, or clearly writing on the label in line with requesting services guidelines as appropriate.
- To ensure any capillary blood sampling for International Normalized Ratio (INR) is carried out in accordance with Norfolk Community Health & Care standard operating procedures.
- To undertake ECG's in accordance with policy.
Detailed job description and main responsibilities
- To ensure that where blood samples need to be sent off for analysis, they are delivered to the nearest site in time for that day’s collection.
- To report any concerns with regard to patients or colleagues to the senior registered nurse for that area.
- To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.
- Establishing good working relationships with all Trust staff.
- To print off own blood requests using the ICE system.
This role is key to the on-going development of the locality. You will eventually be working in an autonomous capacity seeing a group delegated patients in their own homes. Current experience working in a community setting would be beneficial but is not essential.
Your role will be key to integrated working within the community team which consists of community nurses, community matrons, therapists, assistant practitioners, other health care assistants and other phlebotomists. You must demonstrate that you can undertake appropriate assessment of patients in their own home, manage care plans and deliver treatment within a multi-disciplinary team.
IT skills will be essential within this role. Training in IT systems for this role will be undertaken as part of a comprehensive induction programme. You will be working in a team setting and would be expected to feedback any concerns to senior members of the team and be an effective team player.
A full Job Description / Person Specification can be found in the attached documents.
Person specification
Other
Essential
- Must hold a full and valid driving licence
- Access to a vehicle to travel to patients in the community
Experience
Essential
- Experience of dealing face to face with members of the public
Desirable
- Experience of working within a care setting
- Phlebotomy experience training
- Administrative experience
Communication
Essential
- Good interpersonal skills
- Able to communicate effectively using the English Language
Qualification
Essential
- GCSEs grade C or above in English, Maths and Science or equivalent evidence of ability to study and undertake phlebotomy training
Desirable
- Experience of working within a care setting
- Phlebotomy experience training
Skills, Abilities Knowledge
Essential
- Experience of working with the general public
- Able to communicate effectively in written and verbal English Language Good interpersonal skills
- Highly motivated
- Able to provide high standards of care
- Tact and diplomacy
- Empathy and sensitivity
- Ability to use own initiative
- Good observational and reporting skills
- Ability to manage stressful situations
- A team player
- Work flexibly to accommodate patient/service needs
- Good basic IT/standard keyboard skills
Desirable
- Knowledge of SystmOne
- Aware of issues in community and health care
Personal, people, development
Essential
- Ability to manage stressful situations
- Be a team player
- Responds positively to change
Personal attributes, behaviour
Essential
- Able to identify with the Trust’s commitment to safeguarding and promoting the welfare of children and young people
- Able to prioritise
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Applying for this NHS job
This advert is for Community Technician with Norfolk Community Health and Care NHS Trust in Norwich, East of England, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 pro rata per annum. The contract type is Permanent. The application deadline is 23 Aug 2026.
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