Community Health Services Centre Manager

Job overview

Within our Community Health Services Care Group, we are seeking a passionate and experienced Centre Manager to lead the administrative functions and coordination of site-wide facilities management services at Lings Bar Hospital, alongside supporting a number of other Community Health Services sites.

This is a pivotal role focused on ensuring that all site services, estates, and facilities functions are well-coordinated, efficient, and responsive to operational needs. The post holder will also take responsibility for maintaining a high standard of site presentation, ensuring both the internal and external environment is safe, welcoming, and fit for purpose.

Main duties of the job

The post holder will work as part of a multi-disciplinary team, ensuring that the care setting is clean, tidy, safe, comfortable, and maintained to the highest appropriate standards. They will act as the first point of contact for site-specific services, providing effective coordination and support across the site.

A range of contractors and partner organisations operate from or provide services to the site, and the post holder will be responsible for maintaining strong working relationships to ensure seamless service delivery.

The role will also contribute to wider Estates and Facilities service requirements, supporting the delivery of organisational priorities and maintaining compliance with relevant standards.

Please note that this role does not involve the provision of clinical services, but plays a critical part in enabling the environment in which care is delivered.

The post holder will also provide day-to-day management and leadership of the administration and reception team, ensuring a high-quality, responsive front-of-house service.

Detailed job description and main responsibilities

Maintain a clean, safe, secure and welcoming site environment for all users, ensuring facilities are presented to appropriate standards internally and externally.

Oversee day‑to‑day site operations, addressing issues promptly to maintain a safe working environment.

Ensure timely reporting and coordination of repairs, servicing and maintenance for fixtures, fittings, equipment and medical devices.

Ensure infection control, fire safety and all relevant health and safety procedures are adhered to across the site.

Manage CCTV systems, keys and access fobs.

Contribute to local and national audits (e.g., Health & Safety, PLACE) and ensure compliance with statutory requirements.

Investigate non‑clinical incidents, accidents and complaints, identifying trends and sharing learning.

Support emergency planning, preparedness and site‑wide responses, including liaison with police and other agencies.

• Provide effective leadership and management of the administration/reception team, including recruitment, performance, training and development.

Act as the primary point of contact for external contractors, sub‑contractors, Estates & Facilities and IT services, ensuring effective coordination and operational continuity.

A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.

Please note that this post does not meet the pay level required for a Skilled worker visa.

Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.

Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.

You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.