Job overview
This post is a fixed term/secondment for 6 months until 31st March 2027 due to secondment cover.
Applications from any NHS employees (excluding those employed by independent contractors) will be considered only as a secondment opportunity. In this case, all NHS employees must have their line manager’s approval before making an application.
Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales. Everything we do is focused on developing a skilled, compassionate, and future ready workforce that improves care for patients and population health across Wales.
We're looking for an enthusiastic communications and engagement assistant to join the Communications and Engagement Team until 31 March 2027.
This is a key role supporting the team to communicate, engage, and connect with our people, our partners, and the wider health and care system.
You will have strong admin skills and will have the opportunity to gain skills and experience in social media, website and administration.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
- As a communications and engagement assistant you will provide administration support as part of the Communications and Engagement Team.
- You'll support the maintenance of HEIW’s website, intranet and social media platforms and support the management of HEIW’s branded materials and event administration.
- You will also maintain the HEIW stakeholder management system.
We strongly encourage you to download and read the full Job Description, which sets out the responsibilities of the role and the skills, experience, and behaviours we’re looking for.
When completing your application, please use the supporting information section to clearly demonstrate how you meet the criteria in the person specification, using examples from your experience where possible.
We appreciate the emerging role of AI in the workplace. However, as a senior communicator we are keen to see your own written skills demonstrated in your application
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Applicant requirements
Welsh language skills are desirable
Person specification
Other
Essential
- Ability to travel in a timely manner
- Flexibility in hours of work and able to accommodate reasonable requests to work outside normal working hours where deadlines and business requirements.
Experience
Essential
- Experience of working to deadlines and prioritising work
- Experience of organising meetings and events
- Experience of managing administration functions
- Experience in supporting multiple projects or individuals and a broad range of work activities concurrently
- Experience of working with confidentiality issues
- Experience of using social media
Desirable
- Experience in a role supporting a communications function
- Experience of working within the NHS / public sector
- Experience in using virtual meeting platforms e.g. MS Teams, Zoom
- Experience in undertaking improvement in administrative systems or processes
Skills and attibutes
Essential
- An eye for detail
- Ability to respond to requests for information in a timely and accurate manner
- Ability to maintain folders and spreadsheets to ensure accurate record keeping
- Ability to demonstrate tact, sensitivity and diplomacy when working with others
- Ability to work under pressure with ability to manage own workload and prioritise to meet deadlines
- Ability to resolve general queries independently but know when to seek advice
- Ability to manage a diverse workload effectively and flexibly to accommodate changes e.g. to deadlines
- Ability to anticipate problems and with experience of resolving problems and sourcing solutions
- Ability to maintain a high level of confidentiality in handling of sensitive information
- Ability to work effectively as part of a team
- Standard keyboard skills
Desirable
- Ability to speak Welsh or commitment to learning the language for general use
Qualifications and knowledge
Essential
- NVQ3 or equivalent qualification in relevant subject or equivalent level of knowledge
- Proficient in the use of Microsoft Office software packages
- Well-developed written skills
Desirable
- Understanding of the health service in Wales, and the functions of HEIW
- Recent and relevant continuing professional development
- Knowledge of data protection requirements
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Applying for this NHS job
This advert is for Communications and Engagement Assistant with Health Education and Improvement Wales in Ty Dysgu. It is listed as a Band 3 Administrative and IT role. The advertised salary is £26,813 - £27,890 per annum. The contract type is 6 months (This post is secondment until 31/03/2027 to cover a temporary vacancy). The application deadline is 20 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (13 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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