Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
34 listedRequirements the employer expects applicants to meet.
- Autonomy
Able to use initiative to make recommendations in line with strategic direction.
- Autonomy
Work to tight and challenging timescales.
- Mobility
Car driver / owner or reasonable alternative
- Experience
Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
- Experience
Experience of identifying and interpreting National policy
- Experience
Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)
- Experience
Previously responsible for a budget, involved in budget setting and working knowledge of financial processes
- Experience
Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
- Experience
Should have an appreciation of the relationship between the Department of Health, the Strategic Health Authority and individual provider and the commissioning organisations
- Experience
Working knowledge of Microsoft Office with intermediate keyboard skills
- Experience
Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices
- Qualifications
Educated to Masters level or equivalent level of experience of working at a senior level in specialist area
- Qualifications
Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent
- Qualifications
Evidence of post qualifying and continuing professional development
- Qualifications
Member of relevant professional body
- Personal qualities
Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
- Personal qualities
Negotiate on difficult and controversial issues including performance and change
- Skills and abilities
Problem solving skills and ability to respond to sudden unexpected demands
- Skills and abilities
Ability to analyse complex facts and situations and develop a range of options
- Skills and abilities
Takes decisions on difficult and contentious issues where there may be a number of courses of action
- Skills and abilities
Strategic thinking ability to anticipate and resolve problems before they arise
- Skills and abilities
Must be able to prioritise own work effectively and be able to direct activities of others
- Skills and abilities
Experience of managing and motivating a team and reviewing performance of the individuals
- Skills and abilities
Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies
- Skills and abilities
Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
- Skills and abilities
Used to working in a busy environment
- Skills and abilities
Adaptability, flexibility and ability to cope with uncertainty and change
- Skills and abilities
Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions
- Skills and abilities
Professional calm and efficient manner
- Skills and abilities
Effective organizer, influencer and networker
- Skills and abilities
Demonstrates a strong desire to improve performance and make a difference by focusing on goals
- Skills and abilities
Completer/Finisher
- Equality, Diversity and Inclusion
Awareness of equality and valuing diversity principles
- Equality, Diversity and Inclusion
Understanding of Confidentiality and Data Protection Act
Desirable
1 listedAdditional qualities the employer would prefer.
- Experience
Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects
Job summary
Are you passionate about improving outcomes for people living with long term conditions?
This is an exciting opportunity to join the Long Term Conditions, Neighbourhood Health and Care Integration team as a Commissioning Support Manager, working across Birmingham, Solihull and the Black Country Cluster to support the planning, commissioning and delivery of services that make a real difference for local people.
You will play an important role in supporting day-to-day operational management and service redesign of associated programmes, working collaboratively across primary, community and secondary care services, voluntary and third sector providers, clinicians, contractors and wider ICS partners. The role will focus on supporting, facilitating and monitoring progress within a specialist long term condition area, helping to improve performance, service delivery and outcomes for the cluster population.
Why join us?
This is a varied and rewarding role for someone who enjoys partnership working, problem-solving and supporting transformation. You will contribute to commissioned health initiatives, integrated service models and long term condition workstreams, while helping reduce health inequalities and deliver meaningful improvements for communities. You will be part of an ambitious system focused on value and outcomes, neighbourhood health, digital solutions, productivity, equity and integrated partnership working.
Main duties of the job
You will communicate complex, sensitive and sometimes contentious information clearly and professionally, working with senior managers, providers, commissioners, clinicians and system partners to support decision-making, performance improvement and change.
The role will support planning across programme areas, keeping workstreams organised and focused on agreed outcomes. You will analyse complex information, respond to emerging issues, develop options and anticipate risks to delivery.
You will contribute to policy and service development within the specialist area, supporting implementation with ICS partners. You will maintain programme information systems, support data collection and reporting, and provide assurance on service performance. You will also support effective use of budgets and resources, focusing on value for money.
You will support project boards and programme governance, present progress updates, contribute to education and training and provide guidance to junior colleagues when required. You will work autonomously where appropriate, maintain professional development and comply with organisational policies, including equality, information governance, safeguarding, confidentiality and health and safety.
You will be adaptable, organised and confident in a busy, changing environment, with strong influencing, networking and Microsoft Office skills and a commitment to improving performance, reducing inequalities and driving social inclusion.
About us
Birmingham, the Black Country and Solihull Integrated Care System bring together the NHS, councils and voluntary sector to serve 2.7 million people. Our vision is to be the healthiest place to live and work, improving life chances and reducing inequalities.
You will model system values, champion inclusion and actively address health inequalities, helping create an environment where everyone can thrive. In return, the Cluster offers a supportive, ambitious and inclusive environment with opportunities to develop and work across partners to deliver meaningful change.
The ICB is committed to having a workforce which is representative of the population of Birmingham, the Black Country, and Solihull Cluster. Our current staffing profile demonstrates that we are not as representative as we would like to be at this level within the organisation. We would actively welcome applications from women and people from Black, Asian and Minority Ethnic backgrounds.
The ICB is registered as a Disability Confident Employer. We actively welcome applications from applicants with a disability and commit to shortlisting all such suitable applicants who meet the essential criteria for an interview. Please let us know of any reasonable adjustments you require to participate in the recruitment process.
Details
- Date posted: 26 August 2026
- Pay scheme: Agenda for change
- Band: Band 7
- Salary: £49,387 to £56,515 a year
- Contract: Permanent
- Working pattern: Full-time, Flexible working
- Reference number: D9118-26-0033
- Job locations: Wolverhampton City Council, St. Peters Square, Wolverhampton, WV1 1SH, United Kingdom, Alpha Tower, Birmingham, B1 1TT, United Kingdom
Job responsibilities
The complete job description and person specification can be found in the attached document.
The role supports the business in driving transformation as well as value for money in planning, commissioning and service.
The role is designed to build a combination of subject matter expertise and technical skills to develop a strong service delivery through developing key commissioning approaches to the area of planned care.
In carrying out the role, at least one of the agreed strategic anchors should be at the core of everything you do:
Commissioning for Value and Outcomes
Accelerating Neighbourhood Health at Pace
Making the Best Use of Digital Solutions in our Pathways
Financial Discipline / 2% Productivity
Advancing Health Equity
Integrated Partnership
You will be accountable for:
Support the development of neighbourhood health strategic commissioning frameworks across designated portfolio areas.
Engage with provider collaboratives, NHS Trusts, primary care and the independent sector as appropriate,
Maintain oversight and accountability of lead provider arrangements to ensure delivery against the neighbourhood health strategic commissioning frameworks.
Apply commissioning skills and knowledge to national policy to ensure application to the local population health intelligence to drive the ICBs neighbourhood health strategic commissioning approach and reduce health inequalities.
Work with other ICB clusters across the Midlands to identify and realise opportunities for Joint Commissioning.
Develop skills and competencies required for strategic and tactical commissioning functions including PHM, analytical and contractual/legal.
The postholder will deputise, as appropriate, for the Head of Programme Frailty and EoL and will oversee line management arrangements for staff across the Directorate.
Key Relationships
1. New Care Models Director
2. ICB Chief Officers and Senior Leaders
3. Senior team representatives from all ICS partners - NHS Providers, Local Authorities and Community Interest Company (CICs)
4. Primary Care and General Practice
5. NHSE
6. Community providers and place-based partnerships
7. All staff supporting the work of the ICS and working within the ICS footprint - more specifically Senior Commissioning managers in health and local government, Population Health Management teams, Strategy teams, Finance and Contracting teams.
8. VCSE delivery Partners
9. Programme and Transformation Leads across the ICB
Core Duties and Responsibilities
Communication
1. Operate effectively in a flexible and demanding environment and proactively engage with ICB and system colleagues working across the planned care portfolios
2. Work effectively with a variety of external consultancies working on other projects and programmes within other NHS directorates as required
3. Provide and receive highly complex, sensitive and contentious information, presenting information, to a wide range of stakeholders in a formal setting
4. Can deal with resulting potentially aggressive/antagonistic situations
5. Committed to working and engaging constructively with internal and external stakeholders on a range of business sensitive issues
6. Nurture key relationships and maintains networks internally and externally, including local, regional and national networks.
7. Close liaison with the Communications and Stakeholder team on public relations and marketing activities
8. Link with managers and members of other functions, to address inter-dependencies and ensure alignment
9. Apply a structured change management approach and methodology for the impact of any change.
10. Deputise for the Head of Programme Frailty and EoL as required, expanding on knowledge, skills and experience within personal professional development
11. Engage and liaise with key stakeholder, in particular:
To support the delivery of day-to-day activities and projects
To manage team work loads and drive delivery of a range of business initiatives and projects
To support the identification and sharing of best practice
To operate in a highly political and sensitive environment
Support the portfolio of initiatives in demonstrating value for money for the current spend through tracking, managing and delivering agreed benefits
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Applying for this NHS job
This advert is for Commissioning Support Manager with NHS Black Country Integrated Care Board in Wolverhampton, England; Birmingham, England. It is listed as a Band 7 Manager role. The advertised salary is £49,387 to £56,515 a year. The contract type is Permanent. The application deadline is 09 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (26 Aug 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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