Clinical Team Secretary


Location
Southall, England
Salary
£33,262 - £36,027 Per Annum Inclusive of HCAS
Profession
Team secretary
Grade
Band 4
Deadline
08 Sep 2026
Contract Type
Permanent
Posted Date
01 Sep 2026
Medical Protection — the side of locally employed doctors from £83

Job requirements

Requirements from the employer’s person specification. These describe the role, not your personal match.

Essential

23 listed

Requirements the employer expects applicants to meet.

  • SKILLS

    Full range of administrative and secretarial skills.

  • SKILLS

    Clear and effective planning and decision making skills.

  • SKILLS

    Ability to communicate and negotiate effectively with staff at all levels.

  • SKILLS

    Experience of organising/preparing papers for conferences/training days.

  • SKILLS

    Ability to work autonomously and on own initiative.

  • KNOWLEDGE

    Highly competent user of MS Office – including Excel and PowerPoint.

  • KNOWLEDGE

    Risk assessment and management.

  • KNOWLEDGE

    Knowledge of the Care Programme Approach process

  • KNOWLEDGE

    Trust’s policies and procedures.

  • EXPERIENCE

    Substantial administrative and secretarial experience

  • EXPERIENCE

    Significant experience of taking minutes at senior level.

  • EXPERIENCE

    Demonstrated ability to develop “best practice” administrative systems and structures to support Business Plan.

  • EXPERIENCE

    Demonstrated ability to sustain initiative and direction under difficult circumstances.

  • EXPERIENCE

    Experience of working within complex teams.

  • EXPERIENCE

    Ability to work collaboratively and in partnership with other senior managers and professions.

  • EXPERIENCE

    Competent in the use of Rio & other patient system

  • QUALIFICATIONS

    Educated to GCSE level or higher (grade C or above).

  • QUALIFICATIONS

    RSA, NVQ – Level 3 in Management and/or Administration.

  • QUALIFICATIONS

    Degree or diploma in Management and/or Administration [or equivalent experience]

  • OTHER REQUIREMENTS

    Able to deal with occasional verbal / physical aggression.

  • OTHER REQUIREMENTS

    Ability to work under pressure.

  • OTHER REQUIREMENTS

    Flexible and Proactive.

  • OTHER REQUIREMENTS

    Able to exercise discretion and maintain confidentiality at all times.

Desirable

10 listed

Additional qualities the employer would prefer.

  • KNOWLEDGE

    Knowledge of Clinical Governance processes.

  • KNOWLEDGE

    Knowledge of Mental Health Act 1983.

  • KNOWLEDGE

    Understanding of mental health issues

  • KNOWLEDGE

    Understanding of psychiatric terminology.

  • KNOWLEDGE

    Working knowledge of security related issues within a secure environment

  • EXPERIENCE

    Administrative and secretarial experience within a forensic psychiatric setting.

  • EXPERIENCE

    Previous experience within an NHS setting.

  • EXPERIENCE

    Working within a forensic psychiatric environment.

  • EXPERIENCE

    Procurement of goods and services for forensic services – knowledge of risk factors.

  • EXPERIENCE

    Research and audit experience.

Job overview

Join Our Team: Clinical Team Secretary (Band 4)

We have three full-time Clinical Team Secretary opportunities within the West London Forensic Service at St Bernard's Hospital. There are two vacancies within the Men's Low Secure Service and one vacancy within the Women's Service.

This is a busy and rewarding role providing comprehensive administrative and secretarial support to multidisciplinary clinical teams. You will be responsible for managing correspondence, coordinating meetings, maintaining patient records and supporting the smooth day-to-day operation of the service.

We are looking for organised, proactive and enthusiastic individuals who can work effectively in a fast-paced environment. You should be able to manage competing priorities, communicate confidently with a range of professionals and demonstrate excellent attention to detail.

Ideally, you will have previous experience in a secretarial or administrative role, preferably within a healthcare setting, and experience using RiO or a similar electronic patient record system.

In return, West London NHS Trust offers a supportive working environment, excellent learning and development opportunities, and the chance to make a meaningful contribution to patient care.

If you are looking for a varied role with opportunities to develop your skills and be part of a dedicated team, we would love to hear from you.

Please note: This post is not eligible for sponsorship.

Main duties of the job

As a Clinical Team Secretary, you will provide comprehensive administrative and secretarial support to a multidisciplinary clinical team, helping to ensure the delivery of high-quality patient care within a specialist forensic service.

You will support Consultants, clinicians and senior managers by coordinating meetings, preparing documentation, managing correspondence and maintaining efficient office systems. You will act as a key point of contact for the team, ensuring effective communication and the smooth running of daily activities.

The role involves liaising with external agencies, including courts, solicitors, special hospitals and the prison service, while supporting the Care Programme Approach (CPA) process and maintaining accurate patient documentation.

You will work closely with the Patient Affairs Department to support Mental Health Act processes, including legal detention paperwork, consent to treatment documentation, Mental Health Tribunals and Hospital Managers' Hearings.

You will organise meetings and conferences, take minutes, maintain action logs, support governance processes and assist with enquiries and investigations. You will also ensure filing systems and records are maintained accurately and efficiently.

This is an excellent opportunity for an organised, proactive and motivated individual who enjoys working in a fast-paced environment and making a valuable contribution to patient care and service delivery.

Detailed job description and main responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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Applying for this NHS job

This advert is for Clinical Team Secretary with West London NHS Trust in Southall, England. It is listed as a Band 4 Team secretary role. The advertised salary is £33,262 - £36,027 Per Annum Inclusive of HCAS. The contract type is Permanent. The application deadline is 08 Sep 2026.

Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (01 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.

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