
Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
23 listedRequirements the employer expects applicants to meet.
- SKILLS
Full range of administrative and secretarial skills.
- SKILLS
Clear and effective planning and decision making skills.
- SKILLS
Ability to communicate and negotiate effectively with staff at all levels.
- SKILLS
Experience of organising/preparing papers for conferences/training days.
- SKILLS
Ability to work autonomously and on own initiative.
- KNOWLEDGE
Highly competent user of MS Office – including Excel and PowerPoint.
- KNOWLEDGE
Risk assessment and management.
- KNOWLEDGE
Knowledge of the Care Programme Approach process
- KNOWLEDGE
Trust’s policies and procedures.
- EXPERIENCE
Substantial administrative and secretarial experience
- EXPERIENCE
Significant experience of taking minutes at senior level.
- EXPERIENCE
Demonstrated ability to develop “best practice” administrative systems and structures to support Business Plan.
- EXPERIENCE
Demonstrated ability to sustain initiative and direction under difficult circumstances.
- EXPERIENCE
Experience of working within complex teams.
- EXPERIENCE
Ability to work collaboratively and in partnership with other senior managers and professions.
- EXPERIENCE
Competent in the use of Rio & other patient system
- QUALIFICATIONS
Educated to GCSE level or higher (grade C or above).
- QUALIFICATIONS
RSA, NVQ – Level 3 in Management and/or Administration.
- QUALIFICATIONS
Degree or diploma in Management and/or Administration [or equivalent experience]
- OTHER REQUIREMENTS
Able to deal with occasional verbal / physical aggression.
- OTHER REQUIREMENTS
Ability to work under pressure.
- OTHER REQUIREMENTS
Flexible and Proactive.
- OTHER REQUIREMENTS
Able to exercise discretion and maintain confidentiality at all times.
Desirable
10 listedAdditional qualities the employer would prefer.
- KNOWLEDGE
Knowledge of Clinical Governance processes.
- KNOWLEDGE
Knowledge of Mental Health Act 1983.
- KNOWLEDGE
Understanding of mental health issues
- KNOWLEDGE
Understanding of psychiatric terminology.
- KNOWLEDGE
Working knowledge of security related issues within a secure environment
- EXPERIENCE
Administrative and secretarial experience within a forensic psychiatric setting.
- EXPERIENCE
Previous experience within an NHS setting.
- EXPERIENCE
Working within a forensic psychiatric environment.
- EXPERIENCE
Procurement of goods and services for forensic services – knowledge of risk factors.
- EXPERIENCE
Research and audit experience.
Job overview
Join Our Team: Clinical Team Secretary (Band 4)
We have three full-time Clinical Team Secretary opportunities within the West London Forensic Service at St Bernard's Hospital. There are two vacancies within the Men's Low Secure Service and one vacancy within the Women's Service.
This is a busy and rewarding role providing comprehensive administrative and secretarial support to multidisciplinary clinical teams. You will be responsible for managing correspondence, coordinating meetings, maintaining patient records and supporting the smooth day-to-day operation of the service.
We are looking for organised, proactive and enthusiastic individuals who can work effectively in a fast-paced environment. You should be able to manage competing priorities, communicate confidently with a range of professionals and demonstrate excellent attention to detail.
Ideally, you will have previous experience in a secretarial or administrative role, preferably within a healthcare setting, and experience using RiO or a similar electronic patient record system.
In return, West London NHS Trust offers a supportive working environment, excellent learning and development opportunities, and the chance to make a meaningful contribution to patient care.
If you are looking for a varied role with opportunities to develop your skills and be part of a dedicated team, we would love to hear from you.
Please note: This post is not eligible for sponsorship.
Main duties of the job
As a Clinical Team Secretary, you will provide comprehensive administrative and secretarial support to a multidisciplinary clinical team, helping to ensure the delivery of high-quality patient care within a specialist forensic service.
You will support Consultants, clinicians and senior managers by coordinating meetings, preparing documentation, managing correspondence and maintaining efficient office systems. You will act as a key point of contact for the team, ensuring effective communication and the smooth running of daily activities.
The role involves liaising with external agencies, including courts, solicitors, special hospitals and the prison service, while supporting the Care Programme Approach (CPA) process and maintaining accurate patient documentation.
You will work closely with the Patient Affairs Department to support Mental Health Act processes, including legal detention paperwork, consent to treatment documentation, Mental Health Tribunals and Hospital Managers' Hearings.
You will organise meetings and conferences, take minutes, maintain action logs, support governance processes and assist with enquiries and investigations. You will also ensure filing systems and records are maintained accurately and efficiently.
This is an excellent opportunity for an organised, proactive and motivated individual who enjoys working in a fast-paced environment and making a valuable contribution to patient care and service delivery.
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Clinical Team Secretary with West London NHS Trust in Southall, England. It is listed as a Band 4 Team secretary role. The advertised salary is £33,262 - £36,027 Per Annum Inclusive of HCAS. The contract type is Permanent. The application deadline is 08 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (01 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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