Clinical Team Administrator

Job overview

Do you have excellent communications skills and a keen eye for detail? Can you effectively manage multiple tasks and priorities? Do you have experience of managing detailed complex information and maintaining a strong degree of confidentiality?

If you have said ‘Yes’ to each of the above, then we might just have the role for you.

We are seeking an enthusiastic and motivated Clinical Support Team Administrator to work alongside our West Suffolk Crisis Home Treatment Team within the Norfolk and Suffolk Foundation Trust. This is a secondment position, working 37.5 hours per week.

The post holder will be providing Administration Support to our clinicians and doctors within the team and also provide support to management.

Good office based skills would be required, however, full training will be provided.

We can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first and provides a responsive administration service to the West Suffolk Crisis Home Treatment Team. You will be encouraged and supported to develop your skills and knowledge. This role would see you working within a small administration team.

Main duties of the job

Previous administration experience is essential. Additional training will be given for this role.

You will need to be able to demonstrate the strength of your communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems. A working knowledge of Microsoft Office Packages, including word, excel and outlook will be essential. Knowledge of the Trust clinical system Lorenzo would be an advantage as well as minute taking and audio transcription. You will be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative as well as in a team environment and maintaining strict confidentiality are also essential.

Detailed job description and main responsibilities

All aspects of administration:

Typing, data entry, telephone calls, booking / amending appointments, dealing with enquiries, record keeping, managing data, minute taking, Diary management. This list is not exhaustive, please refer to the job description for more detail.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.