Clinical Operational Lead Barnet Walk In Centre

Job overview

An exciting opportunity has arisen for a full-time Clinical Operations Lead at Finchley Memorial Walk-In Centre, Barnet, North London.

Finchley Memorial Walk-In Centre is a modern, well-equipped NHS unscheduled care service operating 7 days a week within a stand-alone community hospital. We are seeking an experienced, motivated and patient-focused clinical leader to provide strong clinical and operational leadership across the service.

The successful candidate will lead the clinical and operational management of patient care within the Walk-In Centre and Same Day Emergency Care (SDEC) setting. You will be accountable for patient experience, quality of care and the clinical environment, ensuring safe, effective and timely care in line with the SDEC clinical model.

Working within a supportive multidisciplinary team, you will promote evidence-based practice, innovation, clinical governance and continuous professional development. You will lead staff, support service improvement, manage operational challenges and help ensure patients receive compassionate, high-quality care.

This is an excellent opportunity to develop your leadership career while making a genuine difference. You will have scope to shape the future of urgent care, mentor and develop practitioners, improve patient experience and drive service excellence.

Main duties of the job

• Responsible for day-to-day management, quality and risk and performance of the service delivery.
• To support the Head of Service in delivering high quality care that delivers best value and to monitor and evaluate the quality-of-care provision, identify and promote areas for service development in accordance with Trust service and team requirements
• Provide clear and consistent leadership to the professional and direct care/rehabilitation assistant/technician staff within the department/unit and be responsible for the continuous management of services.
• Take lead responsibility for ensuring that patient experience of the service are positive and for monitoring and leading improvements in conjunction with annual patient surveys, FFT, and Quality Assurance Framework for community services.
• Provide visible accessible and authoritative presence in clinical settings and patient residential environments to whom patients and families can turn for assistance advice and support
• To provide leadership and advice in response to caseload managers and the wider team regarding the needs of vulnerable adults ensuring appropriate risks are managed and escalated with appropriate action managed without detriment to patient safety and patient outcomes and continuous service delivery. Liaise with Trust and divisional safeguarding leads when necessary.

Detailed job description and main responsibilities

Please refer to Job description and person specification for outline of skills, knowledge and experience required.

Successful applicants will be required to demonstrate alignment with the Trust’s values - Accountability, Inclusion, Compassion, and Empowerment, alongside fulfilling the duties detailed in the attached Job Description and Person Specification

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.