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Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
10 listedRequirements the employer expects applicants to meet.
- Skills & Abilities
IT Skills to include MS Office software packages e.g. Microsoft Word, Excel, Outlook and PowerPoint
- Skills & Abilities
Advanced keyboard skills including a high standard of word processing skills
- Skills & Abilities
Excellent communication skills
- Skills & Abilities
Ability to work without direct supervision
- Skills & Abilities
Ability to manage time effectively and work on own initiative
- Skills & Abilities
Ability to accurately input, collate and present information
- Knowledge & Experience
Experience of secretarial/administrative procedures
- Qualifications & Education
Level 3 qualification in administration or equivalent/relevant experience in administrative role(s)
- Qualifications & Education
English qualification at Level 2 (GCSE Grades 9-4 or A*-C, or Functional or Key Skills at Level 2)
- Qualifications & Education
Maths qualification at Level 1 (GCSE Grades 3-2 or D-F, or Functional or Key Skills at Level 1
Desirable
3 listedAdditional qualities the employer would prefer.
- Knowledge & Experience
NHS Administration/Secretarial experience
- Knowledge & Experience
Working Knowledge of NHS Systems e.g. eRecord, System One
- Knowledge & Experience
Knowledge of medical terminology
Job overview
The Newcastle upon Tyne Hospitals NHS Foundation Trust is currently seeking an enthusiastic, resilient, and highly organised Clinical Administrator to join our paediatric surgery department at the Great North Children's Hospital (GNCH).
In this role, you will serve as a key operational liaison, directly supporting the paediatric surgery team while championing a patient-centred approach to deliver seamless, high-quality administrative services.
The Great North Children’s Hospital is one of the largest and most advanced paediatric medical centres in the UK. This fast-paced environment requires seamless administrative support to effectively manage patient pathways and optimise theatre and clinic capacity.
Key Requirements
- Experience: A proven track record in an administrative or clerical role, ideally within an NHS or healthcare setting.
- Technical Skills: High proficiency in MS Office packages, with experience using clinical systems such as eRecord highly advantageous
- Attributes: Outstanding interpersonal and communication skills, a methodical approach to managing high-volume workloads, and the ability to maintain composure under pressure.
This is a full-time position 37.5 hrs per week Monday – Friday.
- Interview Date Friday 25 September 2026
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
NO AGENCIES PLEASE
Main duties of the job
Manage telephone and email inquiries from anxious families and external care providers with empathy, compassion, and professional clarity.
Maintain complex electronic diaries for consultants and medical teams, booking and rescheduling appointments dynamically.
Monitor, prioritise, and process urgent surgical referrals to ensure strict NHS waiting times and RTT (Referral to Treatment) targets are met.
Audit, track, and update patient healthcare data on Trust electronic systems, maintaining total data confidentiality.
Format and dispatch clinical letters, discharge summaries, and theatre lists with an exceptional level of typing accuracy.
Work within a close-knit multi-disciplinary hub, covering administrative colleagues during peak operational periods to support patient flow.
Minute taking.
Detailed job description and main responsibilities
- Working within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staff and other clinical members of their team e.g. Specialist Nurses and Therapists
- Communicates with patients regarding appointments and admissions at the request of the medical team
- Provide cover for Team Leader within your administration team as required
- Cover Clinical Administrator posts Trust wide as required
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Applying for this NHS job
This advert is for Clinical Administrator with The Newcastle upon Tyne Hospitals NHS Foundation Trust in Newcastle Upon Tyne, England. It is listed as a Band 3 Administrator role. The advertised salary is £25,760 - £27,476 per annum. The contract type is Permanent. The application deadline is 10 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (04 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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