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Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
12 listedRequirements the employer expects applicants to meet.
- Other
Able to work flexibly across a range of different sites/offices
- Skills
Interpersonal skills including taking a proactive diplomatic approach and ensuring confidentiality at all times.
- Skills
Audio typing
- Skills
ICT skills including Microsoft (especially spreadsheets and presentations, e.g. Excel, PowerPoint) or equivalent.
- Knowledge
Working knowledge of Microsoft packages or equivalent.
- Knowledge
Maintaining administrative / secretarial systems
- Experience
Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level.
- Experience
Supervision of staff
- Experience
Ability to co-ordinate and prioritise management diaries
- Qualifications
Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level.
- Qualifications
NVQ 3 Business Administration or equivalent or working towards.
- Qualifications
NVQ 2 Customer Services or working towards.
Desirable
2 listedAdditional qualities the employer would prefer.
- Knowledge
Knowledge of NHS policy / procedures.
- Knowledge
Knowledge of medical terminology
Job overview
Do you have an eye for detail and enjoy getting to the root of a problem? Are you committed to data quality? We have an exciting opportunity!
We are looking to recruit enthusiastic, conscientious and flexible Band 3 Clinical Administrator to support our clinical community teams within the Adult Community Services in Norwich. This role will involve a range of administration duties to meet the needs of our clinical teams, service users and their families.
This role requires regular on-site presence at our designated base location to ensure effective collaboration and service delivery.
Main duties of the job
Candidates will be expected to demonstrate experience in data entry and interpretation with an awareness of key performance indicators. Attention to detail and daily use of Excel and other MS packages will also be expected of the successful candidate.
In addition to the above you will demonstrate team work skills and a commitment to the provision of a positive service user experience. The role will also include call handling and face to face liaison with service users and colleagues alike. The successful candidate will be required to demonstrate exceptional interpersonal and customer service skills with experience of and a dedication to confidentiality.
You will be joining a demanding fast paced environment using the Trust’s EPR.
Previous experience of Trust IT systems would be of benefit but not essential as all training will be provided. Experience of Microsoft packages is ideal in the successful candidate.
Detailed job description and main responsibilities
Previous administration experience is essential including use of ICT applications and packages, particularly Excel.
- Please note this is a permanent position
- Working hours will be 37.5 over a 5 day week, Monday to Friday
- The position is based at the Peddars Centre at Hellesdon Hospital where on-site parking is available
- Occasional travel may be required and flexibility essential
Please note that this role does not meet the UKVI eligibility requirements for a skilled worker visa. The Trust will not be able to issue a Certificate of Sponsorship, so any successfully appointed candidate will need to maintain their own independent right to work for the duration of their role. If you require sponsorship and apply for this role, regrettably, your application will be withdrawn.
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
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Applying for this NHS job
This advert is for Clinical Administrator with Norfolk and Suffolk NHS Foundation Trust in Norwich, England. It is listed as a Band 3 Administrator role. The advertised salary is £25,760 - £27,476 gross per annum. The contract type is Fixed term: 9 months (or Secondment). The application deadline is 22 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (15 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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