Clinical Admin Officer - Paediatrics

Job overview

We are excited to offer an opportunity for a Band 3 Clinical Admin Officer to join our friendly and dedicated Paediatrics team at Frimley Park Hospital to work 37.5 hours per week on a permanent contract.

This is a rewarding role where you’ll work closely with consultants and their multidisciplinary teams, playing a key part in supporting the delivery of high-quality patient care. We’re looking for someone with strong administrative experience, a proactive mindset, and a positive attitude towards change and improvement.

If you thrive in a busy, fast-paced environment, enjoy a varied workload, and have excellent communication and interpersonal skills, this could be the perfect role for you.

Join us and be part of a team that truly makes a difference in children’s healthcare.

Visa Sponsorship: This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.

Main duties of the job

• To provide an administrative service to the Department
• To plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and ensure anticipated difficulties in meeting deadlines are promptly reported.
• Deal with Consultants requests for actioning urgent correspondence, medico-legal reports and any other appropriate adhoc correspondence requested in line with the Trusts policies and procedures
• To obtain and organise information in support of own work activities, maintain confidentiality in accordance with organisation procedures.
• Answer queries from colleagues, GP’s and patients in a timely and professional manner.
• To ensure that secure systems are in place for the storage of all resources including computerised information.
• Scanning and uploading relevant patient medical documents into the Trust’s Electronic Patient Record system.
• To assist clinicians with sending letters using Epic where incomplete patient information e.g. address or where attachments need to be included.
• To ensure all phone calls are dealt with in a professional and timely manner adhering to the local targets set by the department and Trust
• To operate the various IT systems used to fulfil the role/department requirements.

Detailed job description and main responsibilities

For further information regarding the detailed job description and main responsibilities, please refer to the attached job description and person specification documents.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.