Job overview
A fantastic opportunity has arisen for motivated individuals to join our Outpatient Services team working at St George’s Hospital
The role of Clinic Delivery Coordinator, provides a comprehensive administrative support and frontline reception service to all outpatient areas within the trust, based in our specialty teams across Medicine, Surgery and Women & Children.
This is an entry level post with excellent opportunities to progress within the trust.
Main duties of the job
The key duties of the Clinic Delivery Coordinator are as follows:
- Receptioning of outpatient clinics providing a high level of customer service with an understanding of key patient processes, ensuring administration of outpatient clinics are carried out in a timely manner
- To field enquiries in person, via phone and via email, for patients, visitors and staff in relation to the St George’s outpatient service ensuring all enquiries are fulfilled or escalated appropriately
- To support the Assistant Service Manager and Team Leaders with operational and administrative service improvement
- To uphold the trust values of: Kind, Excellent, Respectful and Responsible at all times.
Detailed job description and main responsibilities
Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification
PREVIOUS APPLICANTS ARE REQUESTED NOT TO APPLY
The vacancy may close earlier than the advised date, depending on the volume of applicants
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Skills
Essential
- Demonstrates good organisational and administrative skills
- Deals constructively and sensitively with members of the public
- Builds and maintains sound relationships within a team
Desirable
- iCLIP experience
Experience
Essential
- experience of working in an administrative capacity
- Customer service experience
- Word/Excel & Outlook experience
Desirable
- Previous receptionist experience
- Previous NHS experience
Qualifactions and Training
Essential
- GCSE levels or equivalent passes including English and Maths
WhatsApp job alerts
Get instant WhatsApp alerts for Band 2 Administrative and IT roles in Tooting
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Clinic Delivery Coordinator with St George's University Hospitals NHS Foundation Trust in St Georges NHS Trust. It is listed as a Band 2 Administrative and IT role. The advertised salary is £31,066 Per annum pro rata inclusive of HCAS (inner London). The contract type is Permanent. The application deadline is 02 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (19 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.