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Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
23 listedRequirements the employer expects applicants to meet.
- Skills
Ability to work as part of a team
- Skills
Good communication skills including telephone, email, face to face
- Skills
Ability to follow processes and procedures
- Skills
High level of ability to organise and manage own time keeping to schedule and deadlines
- Skills
Accurate and speedy typing and key board skills
- Skills
Good organisational skills
- Skills
Ability to meet deadlines
- Skills
Willing to take on/learn new skills
- Skills
Ability to show attention to detail and accuracy
- Skills
Ability to adapt to change
- Skills
Ability to work under pressure
- Skills
Ability to store and safeguard confidential documents
- Knowledge
Understanding of confidentiality and data protection
- Knowledge
Understanding of customer service
- Experience
Experience of working in a busy clerical/office environment or reception role
- Experience
Prioritising, planning and organising own tasks
- Experience
Working within guidelines
- Experience
Experience of customer service or dealing with the public
- Experience
Data entry experience
- Experience
Experience of IT packages – Microsoft office
- Qualifications
Educated to GCSE Level or equivalent
- Qualifications
NVQ level 2 Customer Service/Business Admin/ ITQ or equivalent experience
- Additional Requirements
The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent
Desirable
9 listedAdditional qualities the employer would prefer.
- Knowledge
Knowledge of the Trust including awareness of priorities
- Knowledge
Knowledge of Trust information systems
- Knowledge
Knowledge of Medical Terminology
- Experience
Previous experience of working in NHS
- Experience
Previous experience of working with medical records
- Experience
Experience of call handling
- Experience
Experience of dealing with difficult situations and confrontations
- Qualifications
Typing qualification or equivalent
- Qualifications
Medical Secretary qualification or equivalent
Job overview
An exciting opportunity has arisen for a Clinic Booking and Admin Coordinator within Neurosurgery.
You will support the professional administration of the Neurosurgery department, to all its users including patients, relatives and colleagues.
Main duties of the job
You will be required to work flexibly, organise your workload and cope with conflicting demands on your time but prioritise your work accordingly. The nature of the role requires excellent communication and organisation skills and a high level of computer literacy.
Detailed job description and main responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Please note:- Internal applicants on permanent contracts can apply for this post as a secondment or fixed term contract. For secondments you must have the approval of your line manager before applying. If you are an internal applicant currently on a fixed term contract you are able to apply for this as a fixed term position.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
This vacancy will close at midnight on 8th September 2026.
Interviews are due to be held on 15th September 2026.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Clinic Bookings and Admin Coordinator with Cambridge University Hospitals NHS Foundation Trust in Cambridge, England. It is listed as a Band 3 Administrative coordinator role. The advertised salary is £25,760 - £27,476 p.a. pro rata. The contract type is Fixed term: 43 weeks (Secondment). The application deadline is 08 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (01 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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