Clinic Bookings and Admin Coordinator


Location
Salary
£25,760 - £27,476 p.a. pro rata
Profession
Administrative coordinator
Grade
Band 3
Deadline
08 Sep 2026
Contract Type
Fixed term: 43 weeks (Secondment)
Posted Date
01 Sep 2026
Medical Protection — the side of locally employed doctors from £83

Job requirements

Requirements from the employer’s person specification. These describe the role, not your personal match.

Essential

23 listed

Requirements the employer expects applicants to meet.

  • Skills

    Ability to work as part of a team

  • Skills

    Good communication skills including telephone, email, face to face

  • Skills

    Ability to follow processes and procedures

  • Skills

    High level of ability to organise and manage own time keeping to schedule and deadlines

  • Skills

    Accurate and speedy typing and key board skills

  • Skills

    Good organisational skills

  • Skills

    Ability to meet deadlines

  • Skills

    Willing to take on/learn new skills

  • Skills

    Ability to show attention to detail and accuracy

  • Skills

    Ability to adapt to change

  • Skills

    Ability to work under pressure

  • Skills

    Ability to store and safeguard confidential documents

  • Knowledge

    Understanding of confidentiality and data protection

  • Knowledge

    Understanding of customer service

  • Experience

    Experience of working in a busy clerical/office environment or reception role

  • Experience

    Prioritising, planning and organising own tasks

  • Experience

    Working within guidelines

  • Experience

    Experience of customer service or dealing with the public

  • Experience

    Data entry experience

  • Experience

    Experience of IT packages – Microsoft office

  • Qualifications

    Educated to GCSE Level or equivalent

  • Qualifications

    NVQ level 2 Customer Service/Business Admin/ ITQ or equivalent experience

  • Additional Requirements

    The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent

Desirable

9 listed

Additional qualities the employer would prefer.

  • Knowledge

    Knowledge of the Trust including awareness of priorities

  • Knowledge

    Knowledge of Trust information systems

  • Knowledge

    Knowledge of Medical Terminology

  • Experience

    Previous experience of working in NHS

  • Experience

    Previous experience of working with medical records

  • Experience

    Experience of call handling

  • Experience

    Experience of dealing with difficult situations and confrontations

  • Qualifications

    Typing qualification or equivalent

  • Qualifications

    Medical Secretary qualification or equivalent

Job overview

An exciting opportunity has arisen for a Clinic Booking and Admin Coordinator within Neurosurgery.

You will support the professional administration of the Neurosurgery department, to all its users including patients, relatives and colleagues.

Main duties of the job

You will be required to work flexibly, organise your workload and cope with conflicting demands on your time but prioritise your work accordingly. The nature of the role requires excellent communication and organisation skills and a high level of computer literacy.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Please note:- Internal applicants on permanent contracts can apply for this post as a secondment or fixed term contract. For secondments you must have the approval of your line manager before applying. If you are an internal applicant currently on a fixed term contract you are able to apply for this as a fixed term position.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

This vacancy will close at midnight on 8th September 2026.

Interviews are due to be held on 15th September 2026.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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Applying for this NHS job

This advert is for Clinic Bookings and Admin Coordinator with Cambridge University Hospitals NHS Foundation Trust in Cambridge, England. It is listed as a Band 3 Administrative coordinator role. The advertised salary is £25,760 - £27,476 p.a. pro rata. The contract type is Fixed term: 43 weeks (Secondment). The application deadline is 08 Sep 2026.

Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (01 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.

For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.