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Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
50 listedRequirements the employer expects applicants to meet.
- Training
Training on systems will be a necessary part of the job.
- Training
A willingness to undergo training.
- Qualifications
Educated to GSCE or equivalent level
- Practical Skills
Using own initiative.
- Practical Skills
forward thinking.
- Practical Skills
Prioritisation skills.
- Practical Skills
Communication skills.
- Practical Skills
Able to multitask in a busy environment.
- Practical Skills
Good interpersonal skills.
- Practical Skills
Computer literate.
- Practical Skills
Detail oriented
- Practical Skills
Confident in Microsoft applications.
- Practical Skills
Effectively communicate with patients and team members
- Practical Skills
Organisational skills
- Practical Skills
Able to communicate with all levels of staff
- Practical Skills
Customer Care skills
- Other Requirements
Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust Policy
- Other Requirements
Able to work across all Trust sites
- Knowledge and Understanding
The need for excellent customer care skills
- Knowledge and Understanding
Good standard of written and spoken English
- Knowledge and Understanding
Maintaining a safe environment and their responsibilities in relation to acts and omissions
- Knowledge and Understanding
Basic computer literacy and willingness to further computer skills.
- Knowledge and Understanding
A willingness to understand all policies and procedures governing the Trust’s approach and delivery to Patient Administration.
- Knowledge and Understanding
Recognises the importance of Data Protection and confidentiality
- Knowledge and Understanding
Be aware of what information can be disclosed to staff, patients and other agencies
- Knowledge and Understanding
Have understanding of Health and Safety rules and individual responsibilities in relation to acts and omissions
- Experience and Special Knowledge
Previous reception and office experience.
- Experience and Special Knowledge
Insight into role and responsibilities of post
- Experience and Special Knowledge
Be fully conversant with Medical Records policies and procedures and have complete understanding of standards to be achieved.
- Experience and Special Knowledge
Be aware of key indicators and service level agreements within the department.
- Experience and Special Knowledge
IT Skills/computer literate.
- Behaviours and Personal Qualities
Efficient, flexible, resilient, organised, punctual.
- Behaviours and Personal Qualities
Good telephone manner.
- Behaviours and Personal Qualities
Ability to work as part of a team
- Behaviours and Personal Qualities
Able to work on own initiative, within agreed departmental guidelines
- Behaviours and Personal Qualities
Committed to working collaboratively with colleagues and shareholders
- Behaviours and Personal Qualities
Professional attitude
- Behaviours and Personal Qualities
Motivated
- Behaviours and Personal Qualities
Professional attitude and behaviour
- Behaviours and Personal Qualities
Able to adapt to service led changes
- Behaviours and Personal Qualities
Flexible approach to working practices and duties
- Behaviours and Personal Qualities
Team Worker
- Behaviours and Personal Qualities
Attention to detail
- Behaviours and Personal Qualities
Good Time Keeping
- Behaviours and Personal Qualities
Responsibility to others
- Behaviours and Personal Qualities
Reliable
- Behaviours and Personal Qualities
Trustworthy
- Behaviours and Personal Qualities
Adaptable
- Behaviours and Personal Qualities
Integrity, openness and honesty
- Behaviours and Personal Qualities
Logical and problem-solving approach to issues that arise
Desirable
8 listedAdditional qualities the employer would prefer.
- Training
Involvement in further or higher education
- Other Requirements
Occupational Health Screening
- Experience and Special Knowledge
Reception/Office Administration experience.
- Experience and Special Knowledge
NHS Experience
- Experience and Special Knowledge
Operation of hospital out-patient receptions.
- Experience and Special Knowledge
Previous Clerical Experience
- Experience and Special Knowledge
Previous Reception/Customer Care Experience
- Experience and Special Knowledge
Working within a fast-paced office environment
Job summary
We have an exciting opportunity to join our administration team as a Receptionist within the Dental Department at the Leeds Dental Institute. We are seeking a motivated, enthusiastic team player who enjoys working in a fast-paced environment. The appointed individual will provide administrative support to colleagues and the clinical team, and help to deliver a high standard of service. They will work within our patient reception, booking appointments, answering telephone calls and supporting patients to access and attend the service in an efficient manner. The suitable candidate should be a friendly, welcoming, and helpful representative of our department and the NHS.
Main duties of the job
The candidate will work in the Dental department within a diverse, inclusive and collaborative team who are friendly and supportive. They will work closely with other members of our administrative team and also alongside the clinical team consisting of, consultants, specialist dentists, dental trainees, Dental Nurses and also our undergraduate department. A full induction and training will be provided with a period of mentorship to support introduction to a new role.
The working hours for this post are Tuesday - Friday 08:30am - 17:00pm.
This advert may close once sufficient applicants have applied.
About us
The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.
Details
- Date posted: 02 September 2026
- Pay scheme: Agenda for change
- Band: Band 2
- Salary: £25,272 a year
- Contract: Permanent
- Working pattern: Part-time
- Reference number: 002005
- Job locations: Cross Site, Leeds, West Yorkshire, LS2 9LU, United Kingdom
Job responsibilities
Shortlisting Date: 24-09-2026
Interview Date: 30-09-2026
Why you should join our Team
Come and join our diverse workforce and become part of The Leeds Way sharing our vision and values. Leeds Teaching Hospitals NHS Trust is one of the largest acute health providers in the UK and based in one of the fastest growing and vibrant cities in the north.
At Leeds Dental Hospital we aim to be a fair, inclusive and supportive CSU with positive caring teams who are champions of the Leeds Way values. Our Trust values of being kind, open and honest, responsible and one team, make us different from other Trusts and we see this as a strength, as well as a responsibility. We offer employees a range of value propositions such as job security, possible flexible working, pension scheme, cycle to work scheme, option to purchase additional annual leave, salary sacrifice scheme + more.
What you will bring to the role
KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED
Qualifications
- GSCEs or Equivalent in Maths and English
Experience
- Previous Clerical Experience (desirable)
- Previous Reception/Customer Care Experience (desirable)
- IT Skills/computer literate.
- Working within a fast-paced office environment (desirable)
Special Knowledge
- Insight into role and responsibilities of post
- Be fully conversant with Medical Records policies and procedures and have complete understanding of standards to be achieved.
- Be aware of key indicators and service level agreements within the department.
Disposition / Attitude
- Willing to undergo job training as required on a range of Patient Administration and other Systems.
- Able to work on own initiative, within agreed departmental guidelines
- Committed to working collaboratively with colleagues and shareholders
- Professional attitude
Practical Skills
- Good interpersonal skills
- Effectively communicate with patients and team members
- Able to multitask in a busy environment
- Prioritising and managing your workload.
- Organisational skills
Please see the attached job description for further information about this vacancy.
About Leeds Teaching Hospital NHS Trust
Our Trust values
The Leeds Way is working together to support each other and deliver the best possible care to patients.
We are.
Responsible Open and Honest One Team Kind
Our Trust priorities
Our purpose: Excellent, safe and sustainable care for every patient every time
Our priorities:
People Improvement and Innovation Partnerships Outcomes
To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.
We reserve the right to close this advert early if we receive a high number of suitable applications.
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Applying for this NHS job
This advert is for Clerical Worker with Leeds Teaching Hospitals NHS Trust in Leeds, England. It is listed as a Band 2 Worker (discipline unspecified) role. The advertised salary is £25,272 a year. The contract type is Permanent. The application deadline is 16 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (02 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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