Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
17 listedRequirements the employer expects applicants to meet.
- Skills
Ability to input information onto a computer system with accuracy
- Skills
Ability to work in a busy environment, and deal with a number of different tasks simultaneously
- Skills
Ability to communicate tactfully with patients
- Skills
Ability to resolve issues ‘on the spot’ using own judgement
- Skills
Ability to multitask in a busy office environment
- Knowledge
An understanding of confidentiality involved with post
- Knowledge
Knowledge of a range of work procedures and practices
- Experience
Experience of using a computer system (e.g. GP clinical IT system)
- Experience
Previous experience of working in a reception/office environment
- Experience
Experience of working with the general public
- Qualifications
GCSE grade C or above (or equivalent) in English language or equivalent level of experience
- Qualifications
IT or word processing qualification (e.g. RSA 2 or equivalent experience)
- Personal Qualities
Well motivated
- Personal Qualities
Ability to work as part of an integrated multi-skilled team member without direct supervision
- Personal Qualities
Ability to determine own work load priorities
- Personal Qualities
Flexible approach to work
- Personal Qualities
Welsh language skills need to be learnt when appointed to the post within 12 months
Desirable
2 listedAdditional qualities the employer would prefer.
- Qualifications
ECDL
- Qualifications
NVQ Level 1 or equivalent in customer service
Job overview
Welsh language skills need to be learnt when appointed to the post within 12 months. Welsh and/or English speakers are equally welcome to apply.
An exciting opportunity has arisen to become part of a team as a Clerical Officer / Receptionist in the charming Community Hospital based in the town of Chirk.
The successful applicant will act as the first point of contact for the Health Board and be responsible for assisting patients visiting / calling the Hospital, as well as colleagues and all service users.
The post holder must have a helpful and pleasant manner with an enthusiasm to do their upmost in achieving a patient’s expectations and requirements, making their clinical journey run as smooth as possible. A daily rotation of front desk and back office duties gives variation to the role and therefore superb communications and ample computer literacy skills are valuable.
In addition, flexibility is essential, as the post holder may at times be required to work within different departments/sites across the Flintshire & Wrexham areas to meet the demands of the service.
Main duties of the job
The successful candidate will be highly organised, dedicated to customer care and motivated to deliver a high quality service. There will be a need to work on ones own initiative but also as part of a team.
The post holder must have a helpful and pleasant manner with an enthusiasm to do their upmost in achieving a patient’s expectations and requirements, making their clinical journey run as smooth as possible.
A flexible approach to this post is essential, as well as superb communications and ample computer skills. The post holder may at times be required to work within different departments/sites to meet the demands of the service.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills need to be learnt when appointed to the post
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Applying for this NHS job
This advert is for Clerical Officer / Receptionist with Betsi Cadwaladr University Health Board in St Asaph, Wales. It is listed as a Band 2 Clerical officer role. The advertised salary is £26,300 per annum pro rata. The contract type is Permanent. The application deadline is 27 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (18 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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