Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
9 listedRequirements the employer expects applicants to meet.
- Experience
Dealt directly with customers, patients and members of the public
- Experience
Handling personally or commercially sensitive information
- Qualifications
Educated to GSCE level or equivalent
- Qualifications
Knowledge of Microsoft Word, Excel and Outlook email
- Other Requirements
An understanding of the principles of equal opportunities in relation to staff and patients
- Other Requirements
Awareness of Data Protection and confidentiality
- Skills and Knowledge
Ability to communicate clearly and appropriately with patients, NHS staff at all levels, and members of the public, both face-to-face and on the telephone
- Skills and Knowledge
Ability to work under pressure and deal with conflicting demands
- Skills and Knowledge
Ability to work both as part of a team and independently.
Desirable
2 listedAdditional qualities the employer would prefer.
- Experience
Experience working within the NHS or a similar healthcare setting
- Other Requirements
Willingness to be adaptable, willing and flexible with working hours should delivery of service require this on occasions
Job overview
An exciting opportunity has arisen to support Chailey Clinical Services Reception Team.
This is a diverse role allowing you to develop a range of different skills and participate within a multidisciplinary team.
Chailey offers specialised care for individuals with Neurodisabilities and offers supports the Chailey Heritage Foundation School.
This is a Part Time Band 3 Role working 2 days a week Monday and Wednesday 08:30- 16:30.
You will work alongside other admin staff and reception team to provide an excellent customer service to our service users and families.
Please note: Due to recent changes in UK immigration and visa rules, this role may not be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role.
Skilled Worker visa: going rates for eligible occupation codes - GOV.UK
Health and Care Worker visa: If you’ll need to meet different salary requirements - GOV.UK
Main duties of the job
The main duty of this role is to be the first point of contact for all patients entering Chailey Clinical Services. You will be based on reception covering reception and administration tasks including but not exclusive to, dealing with patient information in a sensitive manner, handling in person telephone and email enquiries, booking of rooms for internal and external visitors, Supporting the admin team with admin tasks and making sure excellent care is provided to all users and staff members.
Detailed job description and main responsibilities
a) Provide an administrative and clerical function to support the Outpatient team in respect of any requests to do with Health records this can include Archiving and Subject Access Requests.
b) Comply with Sussex Community NHS Foundation Trust and Chailey Clinical Services agreed policies and procedures.
c) To participate in annual reviews and regular Supervisions.
d) To ensure all Mandatory and Statutory training is up to date in line with Sussex Community NHS Foundation Trust policy.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Chailey Clinical Services Receptionist with Sussex Community NHS Foundation Trust in Brighton, England. It is listed as a Band 3 Receptionist role. The advertised salary is £25,760 - £27,476 per annum pro rata. The contract type is Permanent. The application deadline is 13 Sep 2026.
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