Job details
- Job reference: 257026
- Salary: Band 3 (£29,103 - £31,409)
- Job closing date: 02/09/2026
- Job Type: Administrative Services
- Location: Alness & Invergordon Medical Group
- Employment type: Fixed-term or Secondment
- Hours Per Week: 168.48
- Job posted date: 18/08/2026
- Employer (NHS Board): NHS Highland
- Department: Primary Care
The Walk-in Centre is being established as part of a Scottish Government strategy to help reduce pressure on GP practices. As part of this pilot, a site has been identified in Invergordon to support patients requiring on-the-day appointments. We are now looking to welcome enthusiastic Care Navigators to join this new team on a fixed-term basis.
The role will involve acting as the first point of contact for patients, providing a high-quality reception service, and delivering administrative support to our clinical team.
You will play a key role in ensuring that patients are directed to the right care, from the right professional, at the right time. To be successful in this role, you will demonstrate:
- Excellent interpersonal and communication skills, both written and verbal
- Strong IT skills
- A methodical approach with a high level of attention to detail
- The ability to work as part of a team
- The ability to multi-task and perform effectively under pressure
Hours are negotiable; however, the ideal candidates will be flexible and available to work shifts between 12pm and 8pm, Monday to Sunday.
This is an exciting opportunity to contribute to a new and innovative service, supporting improved patient access and helping to shape the future delivery of primary care services locally.
Informal enquiries to: Craig Dodd, email: craig.dodd@nhs.scot
This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS) for this role.
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Applying for this NHS job
This advert is for Care Navigator with NHS Highland in Alness & Invergordon Medical Group, GB. It is listed as a Band 3 Administrative and IT role. The advertised salary is £29,103 - £31,409. The contract type is Fixed-term or Secondment. The application deadline is 02 Sep 2026.
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