CAMHS Team Secretary (Neuro)

Job summary

An exciting opportunity has arisen to join our Calderdale CAMHS Neurodevelopmental Service.

Our vision is to provide an excellent service to the young people and their families within the Calderdale community.

You will join an administration team based at Princess Royal Health Centre in Huddersfield to offer support to the Neurodevelopmental Clinical team.

Hours are Monday to Friday 9am to 5pm.

You will be part of a dedicated team that is hard working, enthusiastic but also resilient and compassionate. The position is varied and rewarding and may at times be challenging however, there is a lot of support around you. It is important that all staff feel able to contribute in the team to enable us to develop further and streamline our processes.

In return you can expect a supportive induction and personal development. In addition to this, requests for flexible working i.e. compressed hours are always considered. Other staff benefits such as competitive pension, staff counselling, salary sacrifice schemes and supportive staff networks are readily available for staff to actively join and participate in.

Staff health and wellbeing is at the top of our agenda and it is important for us to recruit a person whose values and beliefs align with our organisational values.

Main duties of the job

Duties are varied but include:

Managing telephone enquiries and referrals for the team from service users, families and other professionals in an efficient and compassionate way.

Creating and discharging referrals.

Typing and formatting clinical letters and neurodevelopmental reports in a timely manner.

Managing appointments and clinics.

Providing administrative support to the Neuro team, which includes creation of new starters for the team.

Contacting schools for questionairre completion prior to assessment.

Dealing with correspondence.

Scanning and uploading documentation.

Ordering and distributing stock.

Cleansing of data.

Reception for the building and creation of building fobs.

Demonstratable IM&T skills are essential as the post involves working with Microsoft Office packages. Our clinical records system is SystmOne which knowledge of would be beneficial, however, full training will be given.

Due to the nature and length of the reports that you would be completing, you will need to work accurately, sometimes under pressure and be confident in prioritising the workload.

Being able to work independently with minimal supervision, using your own initiative and having a calm, polite and professional demeanour is essential.

All employees of the Trust are strongly encouraged to have their up-to-date flu vaccination to protect staff and patients.

About us

We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative.

Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers.

We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities.

Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust.

Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all colleagues and volunteers to share this commitment.

We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.

Details

• Date posted: 27 August 2026
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £25,760 to £27,476 a year
• Contract: Permanent
• Working pattern: Full-time, Flexible working
• Reference number: C9378-CK2541
• Job locations: CAMHS, Princess Royal Health Centre, Greenhead Road, Huddersfield, HD1 4EW, United Kingdom

Job responsibilities

JOB SUMMARY

Service user contact referred to in this Job description will only apply when working within a clinical area.

The post-holder will:

under the supervison/direction of the Line Manager/Administrative Supervisor, within a delegated framework for agreed tasks and seeking support as and when necessary, provide a comprehensive, confidential, Secreterial/administrative service to clinical/support services, in an efficient and confidential manner.

provide services within well-established policies, procedures, protocols, guidelines, whilst acting within the required sphere of competences for the role at all times.

demonstrate sound knowledge of the service to enable the post holder to contribute and inform decision making within the service.

may work within clinical environments where conflict resolution may be required.

act as principal point of contact for users of the service eg,individuals from within/outside the Trust, service users and members of the public etc.

work flexibly to meet the needs of the service.

develop and maintain good working relationships by being, flexible, adaptable, polite, positive and empathetic, communicating effectively and informatively.

work with sensitivity and have a good understanding of the service provision and issues experienced by its users.

prioritise own tasks, exercising a degree of independence, initiative and judgement. Assess situations, identify and resolve potential problems within own skill set. Refer and seek guidance on issues outside of postholders level of competency or authority to the Line Manager.

work within well-established departmental/Trust policies, procedures, protocols, guidelines and established service delivery plans at all times.

use effective verbal/written communication at all times, incorporating tact, empathy, consideration, courtesy and confidentiality. Adapt style of communication to respond to others user communication difficulties.

ensure the service experienced is positive and service user confidentiality is maintained at all times. Treat users of the service, colleagues etc, with respect, dignity, courtesy and in accordance with the Trusts Values.

For full job description, please see attached supporting documents.

We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. Over reliance on AI-generated content in application forms is strongly discouraged and we will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.

At the time of advertising, this role does not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK. For this reason, we are unable to sponsor anyone for a skilled worker visa for this role.

We are happy to accept applications from candidates who can prove their right to work in the UK or via alternative visa routes. Such applications will be considered alongside all other applications.