Business Support Clerical Assistant

Job details

• Job reference: 257363
• Salary: Band 2 (£26,696 - £28,988)
• Job closing date: 08/09/2026
• Job Type: Administrative Services
• Location: The Johnnie Walker Bond
• Employment type: Permanent
• Hours Per Week: 36
• Job posted date: 25/08/2026
• Employer (NHS Board): NHS Ayrshire & Arran
• Department: East Ayrshire Health and Social Care Partnership – Business Support

NHS Scotland:

Who we are:

NHS Ayrshire and Arran are one of 14 territorial NHS Boards within NHS Scotland.

In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran, we are committed to a culture that is Caring, Safe, and Respectful. You will be required to work collaboratively in a safe, caring and respectful way.

To find out more about NHS Ayrshire and Arran please visit our website - NHS Ayrshire & Arran - Home (nhsaaa.net)

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Position:

An exciting opportunity has arisen for a Business Support Clerical Assistant within our Business Support Service based at The Johnnie Walker Bond in Kilmarnock. This post will be support the Ayrshire Community Blood Service Administration Team. This post is offered on a permanent basis.

Hours:

36 hours per week. Monday - Friday

Job share will be considered for this post.

What you will do:

In support of our core purpose of working together to achieve the healthiest life possible for everyone in Ayrshire and Arran, we are committed to a culture that is Caring, Safe and Respectful.

As a Business Support Clerical Assistant based within The Johnnie Walker Bond, you will provide a comprehensive, community-orientated administrative and clerical support to the Community Blood Service Administration Team.

The role of the post holder within the team is instrumental in ensuring the flow of communication, from a variety of sources projecting a positive, professional image for the whole function and in particular when acting as first point of contact for the service.

To be the first point of contact for patients and visitors / callers to the service, ensuring that all enquiries are dealt with promptly and efficiently, providing a positive image, ensuring confidentiality is maintained at all times and adhere to all organisational policies and procedures.

The post holder will be required to work flexibly to cover staff absences, and any periods of particular pressure.

For further information on the role please click the link below to view the job description.

Knowledge, training and/or experience required for this post:

• SVQ2 in Business / Administration or equivalent;
• Working experience of Health and / or Social Care environment;
• Used and maintained management information systems (MIS) including databases and spread sheets;
• Familiar with Microsoft Office systems;
• Provided a range of clerical supports including word processing, photocopying, filing and diary management;
• Excellent communication and interpersonal skills – both written and verbal;
• Experience of working within an NHS or Social Care Administration environment;
• A good attention to detail when producing / processing information;
• Demonstrate an understanding of the services provided by the Partnership;
• Able to liaise effectively and build relations with a range of stakeholders;
• Good organisational and time management skills;
• Ability to work on own initiative;
• Ability to work to deadlines.
• Experience of note taking would be desirable;
• Good time management skills.

For further information on the requirements for the role please click the link below to view the person specification

If you want to find out more about the role, please contact Wendy Allan on 07938926216.

Please note that we anticipate a high level of interest in this position and may close the vacancy early once enough applications are received. Therefore, please make sure you complete and submit your application at your earliest opportunity.

RIGHT TO WORK / CERTIFICATES OF SPONSORSHIP

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found within the attached Candidate Information Pack.

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form.

NHS Ayrshire & Arran may be able to offer visa sponsorship for certain roles, provided the post meets the minimum salary threshold and any other required criteria. When considering if a post meets the salary threshold for sponsorship, please note the salary advertised is based on a full-time contract and must be pro-rated for part-time positions. Sponsorship is not guaranteed and is assessed on a case-by-case basis following interview and at the commencement of pre-employment checks.

Please visit here for further information.

We are unable to provide sponsorship for Band 2 posts or bank contracts.