Business and Performance Manager - Watling Ward

Job overview

Are you a forward thinking individual dedicated to excellence, growth and innovation?

We are seeking a motivated and dynamic Performance and Business Manager to join our team!

Watling Ward is recruiting a Performance and Business Manager who will develop and facilitate the local performance framework, ensuring timely and accurate data collection and submission.

As the Performance and Business Manager you will co-ordinate the secretarial and administrative support to the wards. You will develop and facilitate the local performance framework ensuring timely and accurate data collection and submission.

You will also support the Ward Managers and Matrons in the routine management of staff sickness, annual leave, training, and performance management.

Main duties of the job

• Performance & Workforce Reporting: Produce and analyse workforce performance reports, monitor KPIs, audit data quality, and identify trends to support operational decision-making and continuous improvement.
• Rota & Workforce Coordination: Manage electronic staff rotas, monitor staffing levels, skill mix, annual leave and time owing, and identify workforce risks with mitigation plans alongside Ward Managers.
• People Management & Recruitment: Line manage the Ward Administrator, oversee recruitment and induction of administrative staff, and ensure completion of staff induction requirements.
• Operational & Administrative Leadership: Oversee clinical record systems, workforce data quality, filing systems, procurement, meeting administration, and act as the central point of contact for Ward Managers and Matrons.
• Governance & Compliance: Maintain confidentiality, support equipment and system management, comply with Trust policies and health and safety requirements, and participate in ongoing professional development and performance reviews.

Detailed job description and main responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

The ability to travel independently between sites within the Trust is essential for this role.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.