Business & Administration Manager

Job overview

Do you have demonstratable project & business management experience?

We are seeking a highly organised and motivated Business & Administration Manager to join our Adult and Older Adult Mental Health Services.

This is a key operational role responsible for leading and supporting administrative teams across services, ensuring high-quality, consistent and resilient administrative support that enables safe and effective patient care.

Working closely with Service Managers, Team Managers and Clinical Leads, you will support service improvement, performance management and business functions across adult and older adult pathways contributing to the ongoing development and efficiency of services.

You will need to have strong organisational, analytical and leadership skills and be a confident communicator.

This is an excellent opportunity for someone with a strong background in administration, business support or performance management, ideally within the NHS or public sector, who is passionate about improving services and supporting teams to deliver high standards of care.

Main duties of the job

In this role, you will:

• Provide line management, supervision and support to administrative staff across Adult and Older Adult Mental Health Services
• Ensure effective and consistent administrative processes are in place and aligned to Trust policies
• Support the delivery of service improvement and transformation initiatives across pathways
• Collect, analyse and present performance and operational data to support service delivery and decision-making
• Ensure accurate recording of activity and support teams to maintain high data quality standards
• Coordinate and support business and operational functions, including meetings, reporting and governance processes
• Work collaboratively with clinical and operational colleagues to ensure administrative systems support patient pathways
• Support workforce processes including recruitment, induction, training compliance and rota coordination

Detailed job description and main responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.