Job requirements
Essential
15 listedRequirements the employer expects applicants to meet.
- Aptitudes
Professional, courteous, and approachable manner
- Aptitudes
Ability to work as part of a team as well as independently
- Aptitudes
Flexible and adaptable approach to work
- Aptitudes
Reliable with a strong sense of responsibility
- Aptitudes
Ability to remain calm under pressure
- Skills and Abilities
Good communication skills (written and verbal)
- Skills and Abilities
Ability to organise and prioritise workload in a busy environment
- Skills and Abilities
Basic IT skills, including Microsoft Office (Word, Outlook)
- Skills and Abilities
Attention to detail and accuracy in record-keeping
- Skills and Abilities
Understanding of confidentiality and data protection principles
- Knowledge and Experience
Experience of working in an administrative or office-based role (
- Knowledge and Experience
Experience of working with the public or in a customer service environment
- Knowledge and Experience
Experience of handling sensitive or confidential information
- Qualifications and Training
Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
- Qualifications and Training
Willingness to undertake job-related training
Desirable
7 listedAdditional qualities the employer would prefer.
- Skills and Abilities
Knowledge of NHS services and systems
- Skills and Abilities
Understanding of Patient Access Policy or appointment booking processes
- Knowledge and Experience
Previous experience within the NHS or healthcare setting
- Knowledge and Experience
Experience of booking appointments or diary management
- Knowledge and Experience
Experience using patient administration systems or similar databases
- Qualifications and Training
NVQ Level 2 in Business Administration or equivalent experience
- Qualifications and Training
Previous training in administrative systems or NHS system
Job overview
Looking for flexible, varied and rewarding work?
Join the Bristol NHS Foundation Trust Temporary Staffing Bureau as a Bank Administrator and gain valuable experience working across a range of departments and services throughout the Trust.
As a Bank Administrator, you'll provide vital administrative support where it's needed most. Assignments may involve covering staff absences, supporting busy clinical and non-clinical teams, assisting with appointment bookings, managing records, or helping deliver short-term projects.
With a variety of assignments available, you'll have the opportunity to develop a broad range of administrative skills and experience within one of the UK's largest NHS organisations.
Main duties of the job
We are looking for enthusiastic, reliable individuals with administrative, clerical, or customer service experience who can provide professional support across a variety of Trust settings.
You will:
- Provide general administrative and clerical support to departments across the Trust.
- Use Trust systems to manage appointments, records, correspondence, and departmental communications.
- Respond to queries from patients, staff, and external partners in a professional and courteous manner.
- Maintain accurate records and handle confidential information appropriately.
- Support teams with organising workloads, managing diaries, scanning documentation, and monitoring shared inboxes.
- Work flexibly across different services and locations as required.
We're looking for people who have:
- Availability to work between 8:00am and 6:00pm, Monday to Friday.
- Previous administration, clerical, or customer service experience.
- Good IT skills, including Microsoft Word, Outlook, and Excel.
- Strong communication and organisational skills.
- Attention to detail and the ability to prioritise work effectively.
- A professional, reliable, and flexible approach.
- An understanding of the importance of confidentiality and data protection.
If this sounds like you, we'd love to hear from you.
Detailed job description and main responsibilities
Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Bank Admin and Clerical with University Hospitals Bristol and Weston NHS Foundation Trust in Weston-super-mare, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £14.71 Per hour (all rates are inclusive of WTD). The contract type is Bank. The application deadline is 24 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (05 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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