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Job requirements
Essential
26 listedRequirements the employer expects applicants to meet.
- Experience
Experience of service management within an NHS setting
- Experience
Experience of leading and motivating teams
- Experience
Experience of operational performance management
- Experience
Experience of service improvement and change management
- Experience
Experience of managing administrative services and patient pathways
- Experience
Experience of budget management
- Skills and aptitudes
Strong leadership and people management skills
- Skills and aptitudes
Excellent written and verbal communication skills
- Skills and aptitudes
Ability to influence and negotiate effectively
- Skills and aptitudes
Strong analytical and problem-solving skills
- Skills and aptitudes
Ability to interpret complex information and make decisions
- Skills and aptitudes
Knowledge of NHS performance standards including Maternity and Neonatal access targets
- Skills and aptitudes
Knowledge of governance and risk management processes
- Skills and aptitudes
Competent in Microsoft Office and NHS IT systems
- Skills and aptitudes
Knowledge of service improvement and project management methodologies
- Royal Free shared commitments
Demonstrable ability to meet the Trust shared commitments
- Personal qualities and attributes
Demonstrates Royal Free shared commitments and values
- Personal qualities and attributes
Able to work independently and use initiative
- Personal qualities and attributes
Organised and able to prioritise competing demands
- Personal qualities and attributes
Resilient and adaptable in a changing environment
- Personal qualities and attributes
Collaborative and approachable leadership style
- Personal qualities and attributes
Commitment to improving patient experience and service quality
- Personal qualities and attributes
Flexible approach to service needs
- Education and professional qualifications
Degree level qualification or equivalent experience in a healthcare management setting
- Education and professional qualifications
Management or leadership qualification or equivalent experience
- Education and professional qualifications
Evidence of continuing professional development
Desirable
2 listedAdditional qualities the employer would prefer.
- Experience
Experience of business case development and service planning
- Education and professional qualifications
Further management training
Job overview
An exciting opportunity has arisen for an experienced and motivated Assistant Service Manager to join Women's and Neonatal Services at North Middlesex University Hospital.
This role provides an opportunity to work at the heart of a busy and continually evolving service supporting Obstetrics, Maternity and Neonatal care. The post holder will work closely with the Service Manager, Clinical Leads, Matrons and multidisciplinary teams to support the delivery of high-quality services for women, babies and their families.
The successful candidate will play a key role in supporting service performance, patient access, workforce management and the effective delivery of administrative and operational functions across the department. They will be expected to demonstrate strong leadership skills, sound judgement and a proactive approach to problem-solving, whilst building positive working relationships with a wide range of stakeholders.
This position is suited to an experienced NHS manager who enjoys working in a fast-paced environment and is comfortable balancing day-to-day service demands with the need to support longer-term service objectives. The ability to remain organised, resilient and adaptable, whilst maintaining a focus on patient experience and service quality, is essential.
Main duties of the job
The post holder will work closely with the Service Manager and Clinical Leads and will be responsible for supporting the operational management and delivery of Women's and Neonatal Services, including Obstetrics, Maternity and Neonatal services at North Middlesex University Hospital. The role will deputise for the Service Manager as required and provide day-to-day leadership to administrative and operational teams to ensure the delivery of safe, effective and patient-centred services.
The post holder will be expected to exercise initiative, prioritise conflicting work demands and communicate effectively with multidisciplinary teams, internal and external stakeholders to ensure the continued delivery of high-quality care and an excellent patient experience. This requires the ability to achieve objectives through influence, collaboration and effective stakeholder management.
Detailed job description and main responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Band 6 Assistant Service Manager with Royal Free London NHS Foundation Trust in London, England. It is listed as a Band 6 Service manager role. The advertised salary is £45,953 - £54,254 per annum inclusive of HCAS. The contract type is Permanent. The application deadline is 05 Oct 2026.
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