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Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
6 listedRequirements the employer expects applicants to meet.
- Skills
Up-to-date working knowledge of all Microsoft packages
- Skills
Experience of working in a healthcare setting
- Experience
Experience in dealing with a range of disciplines in healthcare and sensitive situations
- Experience
Experience in a customer focussed healthcare environment
- Qualifications
NVQ Level II in Business Administrationor equivalent or working towards
- Qualifications
GCSE English or equivalent
Desirable
3 listedAdditional qualities the employer would prefer.
- Skills
Working knowledge of RiO
- Experience
Experience of working in a healthcare client faced organisation
- Qualifications
RSA II Typing
Job overview
An exciting opportunity has arisen for a full-time Receptionist/Administrator to work within the Orsborn House Community Mental Health Team.
Our CMHT's provide assessment, specialist support, treatment and care planning for service users with functional mental health problems such as depression and psychotic mental illness. The service is multidisciplinary and operates within an integrated hub alongside other services.
As receptionist/administrator you will be the first point of contact for patients/staff and visitors to the building and it is essential that you present in a friendly and approachable manner.
Main duties of the job
The post holder will undertake a wide range of reception and administrative duties. These will include the monitoring, recording and booking of appointments and managing a busy telephone line, the receiving of all incoming mail and ensuring action is taken appropriately, processing clinical letters and other correspondence.
You will work in conjunction with other team members; ensuring administrative support is available to all members of the Hub. This will include liaison with multi-disciplinary team members, other health professionals, GP’s, social workers, service users, and other appropriate agencies.
It is essential that applicants are able to work on their own initiative, demonstrate effective organisational and administrative skills.
Detailed job description and main responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)
We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Band 3 Receptionist/Administrator - Orsborn House CMHT with Birmingham and Solihull Mental Health NHS Foundation Trust in Birmingham, England. It is listed as a Band 3 Receptionist role. The advertised salary is £25,760 - £27,476 per annum, pro rata. The contract type is Permanent. The application deadline is 14 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (03 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.