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Job overview
***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***
Hours: 15 per week, 2 days out of 7 inc. Bank Holidays Shifts 08:00-16:00 or 13:00-21:00.
Main duties of the job
As part of the Early Intervention Community Team the Band 3 Administrator will work alongside the existing Administrator, Senior Administrator, Clinical Team Leads and Locality Ops Manager in supporting the Early Intervention Community Team activities.
The Early Intervention Community Team is looking for an enthusiastic and well motivated individual to join a busy office and become a member of a dynamic service.
Detailed job description and main responsibilities
The successful candidate will have a good level of general education with good communication and organisational skills with the ability to work to deadlines and process work accurately.
You will need to be computer literate with a working knowledge of window based computer packages such as Microsoft Word, Excel and Outlook.
The post will involve a range of general admin and clerical support including data entry, copy typing, filing, answering the telephone, receiving referrals and using clinical systems such as RiO, MAPS and e-Procurement.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Experience
Essential
- Able to work to deadlines
- Experience of Microsoft Word, Excel and Outlook
- Previous experience of administration and clerical work
Desirable
- Experience of filing systems
Qualifications
Essential
- GCSE English Grade C or above or equivalent/or equivalent experience
- GCSE Maths Grade C or above or equivalent/or equivalent experience
- ECDL or equivalent IT qualification
- NVQ Level 3, Diploma or equivalent experience.
Skills/Knowledge
Essential
- Ability to communicate to a high level with a wide range of people
- Ability to use tact and diplomacy when dealing with service users who may be distressed, emotional and/or verbally aggressive
- Proven Customer Care skills
- Ability to handle people in a courteous and sensitive manner, taking into account individual needs
- Able to multitask, prioritise workload & use own initiative and good time management skills
- Understanding & commitment to equal opportunities
- High level written communication skills
- Data input skills
- Understanding of the importance of confidentiality and the Data Protection Act
Desirable
- Ability to set up and maintain filing systems
- Copy Typing skills
- Knowledge of RiO
Personal Qualities
Essential
- Ability to work effectively as a team member
- Ability to make a positive contribution to effective team work
- Reliable and punctual showing good time management skills
- Demonstrates ability to use initiative and take ownership
- Willing to undertake a range of tasks and activities
- Shows flexibility and initiative in planning workload
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Applying for this NHS job
This advert is for Band 3 Early Intervention Team Administrator - West-15 hours with Birmingham Community Healthcare NHS Foundation Trust in Gee House, Tech Block, First Floor. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 per annum. The contract type is Fixed term: 12 months (No specified end date). The application deadline is 31 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (17 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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