Job overview
We are seeking an enthusiastic individual to work within our busy Anti-Coagulant service at Barnet Hospital. Attention to detail and the ability to work to strict quality and performance deadlines is an essential. The successful candidate is required to be able to demonstrate Trust values, and meet the responsibilities of the job description and person specification. If you believe you meet these criteria and would like to join the Royal Free at this time, we would be interested in receiving your application.
(This role is a full-time on-site role position only, the successful candidate will be required to required to work exclusively from our Barnet Hospital Anticoagulation Office) Please also ensure you read the job description and person specification for more information about the job role and how to be successful for the role.
Main duties of the job
- Work as part of the Anticoagulation team to ensure that all administrative functions for patients from the time of GP referral to the time of discharge are coordinated in line with specific care pathway instructions to facilitate the smooth running of the patients’ journey. Where a patient has multiple specialist needs, assist the patient in coordinating their pathways to reduce multiple appointments across the Trust.
- To provide administrative support to the Nurse Consultant and Clinician Nurse Specialists
- Act as a single point of contact for patients within your remit. Present a professional image for the service at all times and ensure the provision of a comprehensive, world class administration service to patients, relatives/carers, clinicians and external agencies.
- Work as part of a team within a dedicated speciality/patient group to ensure that all administrative functions for patients from the time of GP referral to the time of discharge are coordinated in line with specific care pathway instructions to facilitate the smooth running of the patients’ journey.
Detailed job description and main responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Others
Essential
- Team work and ability to develop strong collaborative working relationships within different teams and relevant administrative, clinical and management staff
- Ability to work without direct supervision
- Reliability – good time keeping
Desirable
- Ability to work flexibly to accommodate peaks and troughs of activity
Experience
Essential
- Previous experience of working with the public and/or patients in a healthcare environment
- Experience of interaction with all levels of staff Experience of interaction with all levels of staff
- Previous administrative and organisational experience
- Experience of dealing with non-routine and complex problems
Desirable
- Experience of managing and prioritising own workload and working to deadlines
Skills and aptitudes
Essential
- Excellent written and verbal communication skills
- Excellent organisational skills with meticulous attention to detail
- Excellent customer care practice, being polite, sympathetic, patient and diplomatic
- Understanding patient confidentiality
- Knowledge of Cerner
Desirable
- Awareness of National and Trust pathway targets (such as 18 week RTT target)
- Ability to confidently interact and share knowledge with staff at all levels
- Proof of continuous learning and development
- Ability to learn and assimilate information quickly
- Ability to use databases
Royal Free World Class Values
Essential
- Demonstrable ability to meet the Trust Values
Personal qualities and attributes
Essential
- Ability to maintain excellent communication channels and good customer services
- Maintain a high level of professionalism in manner
- Ability to work under pressure and use own initiative to prioritise tasks
- Good interpersonal skills having a friendly and approachable manner
- Proactive, forward-thinking, quick problem solving attitude
Education and professional qualifications
Essential
- RSA 2 or RSA 3 word processing/typing or equivalent experience
- Knowledge of medical terminology
- English and Maths at GCSE level or equivalent
Desirable
- Diploma level qualification or equivalent experience
- Courses / further study attended to demonstrate evidence of personal development
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Applying for this NHS job
This advert is for Band 3 Anticoagulation Admin Co-ordinator with Royal Free London NHS Foundation Trust in Barnet, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £30,630 - £32,346 per annum inclusive of HCAS. The contract type is Fixed term: 12 months (12 months from start date). The application deadline is 19 Aug 2026.
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