
Job overview
Are you passionate about quality, patient safety, and continuous improvement? Ready to take the next step into a leadership role where your expertise will directly shape service standards and outcomes? Do you hold clinical registration as a nurse or paramedic?
We’re looking for a dynamic and motivated Audit Team Leader to lead the delivery of our call and clinical audit programme across the Integrated Contact Centre (ICC). This is a fantastic opportunity to influence quality at scale, develop others, and contribute to system-wide improvements in patient care.
What We’re Looking For
We’re keen to hear from candidates who bring:
- Strong experience in clinical audit, governance, or quality assurance
- Knowledge of NHS Pathways and urgent care / ambulance operations
- Proven ability to lead, coach, and develop teams
- Excellent analytical skills with confidence interpreting complex data
- Passion for improving services and influencing positive change
- Professional registration (NMC/HCPC) is a must have and relevant qualifications or equivalent experience
Main duties of the job
About the Role
As Audit Team Leader, you’ll play a pivotal role in driving excellence in clinical and operational performance. You will:
- Lead the planning, delivery, and oversight of audit activity across ICC
- Turn audit insights into actionable learning and measurable improvement
- Manage and develop a team of clinical and non-clinical auditors
- Provide expert analysis and reporting to senior leadership and governance forums
- Ensure compliance with NHS Pathways, national standards, and Trust requirements
- Represent SCAS at regional and national forums, sharing best practice
What You’ll Be Responsible For
- Leading a high-performing audit team and creating a culture of continuous improvement
- Delivering robust audit programmes that meet quality assurance standards
- Identifying trends, risks, and opportunities through data-driven insights
- Supporting ICC leaders with performance management and improvement plans
- Driving learning, development, and capability growth across the team
- Ensuring compliance with governance frameworks
Detailed job description and main responsibilities
Why Join Us?
This role offers a unique opportunity to:
- Shape how quality is measured and improved across the ICC
- Work closely with senior leaders and national networks
- Build leadership experience in a complex, fast-paced environment
- Make a real difference to patient safety and service delivery
- Be part of a Trust that values Teamwork, Innovation, Professionalism, and Caring
Your Development
We are committed to supporting your growth. You’ll benefit from:
- Opportunities to lead strategic improvement initiatives
- Exposure to national forums and best practice sharing
- Ongoing CPD, leadership development, and coaching experience
- A role where your ideas for innovation and change are encouraged
Interested?
If you're ready to take the next step and play a key role in shaping quality and performance across the ICC, we’d love to hear from you.
Person specification
Knowledge
Essential
- Significant experience in clinical audit within an NHS or healthcare setting
- Knowledge of NHS Pathways and ambulance service operations
- Understanding of mortality and morbidity review processes
- Experience managing staff and leading multidisciplinary projects
- Audit, evaluation and clinical governance knowledge
- Customer services skills
- Previous experience of telephone consultation
Qualifications
Essential
- Degree or equivalent experience in healthcare, clinical governance, or audit.
- NMC or HCPC registration
- NHS Pathways qualified
- Masters level post graduate study in an appropriate discipline or equivalent relevant experience
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Applying for this NHS job
This advert is for Audit Team Leader - Thames Valley and Hampshire with South Central Ambulance Service NHS Foundation Trust in Bicester, South East, England. It is listed as a Band 7 Manager and corporate role. The advertised salary is £49,387 - £56,515 pro rata per annum. The contract type is Permanent. The application deadline is 03 Aug 2026.
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