Job overview
Following the establishment of the NHS Wales Joint Commissioning Committee (NWJCC) on 1st April 2024 and a recent organisational restructure, we are seeking a National Framework Audit and Operations Co-ordinator (NWJCC), Joint Commissioning Committee (JCC) to support our journey as a newly formed organisation.
The NWJCC is a joint committee of the seven health boards in Wales, with a Chair and Lay Members. We support collaborative commissioning across Wales, with around 120 staff based in Mold and Nantgarw/Treforest.
Our mission to be The Centre of Excellence for Collaborative Commissioning, improving health and care outcomes across Wales. We commission around 220 services, from NHS 111 and ambulance services to specialised rare disease services, and mental health, operating a £1.14bn budget.
In this role, you will join a supportive, inclusive team, working with NHS Wales, Welsh Government, and UK provider organisations. We are seeking individuals who reflect our values of respect, trust, collaboration, and excellence—those who put patients and quality at the centre of everything they do.
If you're passionate about improving lives and want to be part of a forward-thinking, ambitious team, we’d love to hear from you.
Main duties of the job
Assist the National Framework Lead as the first point of contact for identifying hospital and care home provider audits.
Liaise and work with relevant stakeholders including Framework providers, NWJCC, Health Board commissioning teams.
Support the National Framework Team and the wider NHS Wales Joint Commissioning Committee (NWJCC), to improve data/information quality.
Provide additional contract management and operational support to the MHLDVGs directorate as required.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Applicant requirements
You must have appropriate UK professional registration.
Welsh language skills are desirable
Person specification
Experience
Essential
- Experience of operating and managing systems and chasing enquiries to meet deadlines.
- Proven ability to establish and enhance effective working relationships with Stakeholders at varying levels throughout organisations within the NHS, Local Authorities and Independent Care Sector.
Desirable
- Experience of working in the NHS or similar public/health environment.
- Experience of working within an office environment.
Skills and Attributes
Essential
- Proficient user of Microsoft Office packages, Word, Outlook, and Excel - required to fulfil the requirements of the post.
- Able to work with a high level of accuracy.
- Well-developed IT skills including use of Microsoft Office (Excel) software and email.
- Excellent organisational and planning skills to ensure work is appropriately prioritised and completed.
- Problem solving skills.
- Excellent written and verbal communication skills.
- Good interpersonal skills.
- Clear communicator with good writing and telephone skills.
- Ability to work under pressure, meet deadlines and prioritise workload in a challenging and demanding environment.
- Able to work confidentiality and able to demonstrate tact and diplomacy when working with others.
Desirable
- Have the skills and confidence to build effective relationships, especially with senior managers and clinical staff.
Other Role Requirements
Essential
- A commitment to continued professional development and the ability to learn new IT related systems.
- Ability to travel within geographical area in a timely manner.
- Flexibility to meet the needs of the service.
- Must be able to attend office locations on a regular basis.
- Able to reflect on own performance.
- Committed to developing self and organisation.
- Able to work independently and effectively as part of a team.
Qualifications and Knowledge
Essential
- In depth knowledge & experience of databases and spreadsheets to Vocational Level 3 or equivalent skills, knowledge and experience.
- Knowledge of legislation relating to data protection and the release of confidential information.
- Demonstrate a sound knowledge and understanding of confidentiality.
- Clear knowledge and the importance of Health and Safety Regulations in the Workplace.
- Training on specific software programmes, databases and spreadsheets necessary to undertake the role will be provided in-house over a rolling programme following induction.
Desirable
- ECDL or equivalent experience.
- Knowledge of continuing health care, commissioning and procurement terms.
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Applying for this NHS job
This advert is for Audit & Operations Co-ordinator with Cwm Taf Morgannwg University Health Board in NWJCC Willowford or Media Point. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,819 - £31,626 per annum. The contract type is Permanent. The application deadline is 24 Aug 2026.
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