Job summary
A key element of the role is the management of medical staffing rotas, ensuring appropriate consultant and junior doctor cover is in place to maintain a safe, efficient and responsive Dermatology & Neurology services. You will work closely with clinical teams to proactively address staffing gaps, capacity pressures and service risks. You will monitor and support delivery against RTT and cancer targets, using performance data to identify bottlenecks, support demand and capacity planning, and implement service improvements. Close collaboration with clinicians and booking teams will be essential to ensure skin cancer pathways, biologics monitoring and procedure lists run safely and efficiently. The role includes line management of Dermatology & Neurology administrative teams, leading recruitment, appraisals, training and wellbeing, and promoting a compassionate, inclusive culture of accountability and continuous improvement. You will also support financial management, cost improvement initiatives and robust clinical governance arrangements, including the management of incidents and complaints. This role is ideal for an experienced operational manager with strong leadership, organisational and problem-solving skills, who is passionate about improving patient pathways and outcomes in line with Trust values and NHS leadership standards.
Main duties of the job
The Assistant Delivery Manager assists the Service Delivery Manager/ Service Manager in the day-to-day operational management of the services/ specialities, to deliver high quality patient services within the resources available. Working under the supervision of the Service Delivery Manager/ Service Manager, this role will have a strong operational focus providing support for day-to-day management and administration of services/specialities and deputising for the Service Manager/ Service Delivery Manager.
About us
The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave; a national programme thats changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector. This means were working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives. Were a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences. Join us and help shape the future of care in West Essex.
Details
- Date posted: 25 August 2026
- Pay scheme: Agenda for change
- Band: Band 6
- Salary: £39,959 to £48,117 a year
- Contract: Permanent
- Working pattern: Full-time
- Reference number: 001021
- Job locations: Kao Park, Harlow, Essex, CM17 9NA, United Kingdom
Job responsibilities
Detailed job description and main responsibilities
- Be responsible for the daytoday operational management of the Dermatology & Neurology service, ensuring services are delivered safely, efficiently and in line with Trust objectives.
- Oversee the operational delivery of Dermatology & Neurology outpatient clinics, procedures, biologics services, 2weekwait skin cancer pathways and followup activity, ensuring timely access and effective patient flow.
- Manage medical staffing rotas, ensuring appropriate consultant and junior doctor cover is maintained to deliver a safe and effective service at all times.
- Monitor and support delivery against national and local performance targets, including RTT and Cancer Waiting Time standards, escalating risks and issues appropriately.
- Line manage Dermatology & Neurology administrative teams, including responsibility for recruitment, appraisal, performance management, training, sickness absence and staff rotas.
- Work collaboratively with clinical teams to identify and address pathway bottlenecks, support demand and capacity planning, and implement service improvements.
- Support robust clinical governance arrangements, including the investigation and followup of incidents, complaints and action plans relating to the service.
- Contribute to financial management of the service, supporting income recovery, cost control and delivery of agreed cost improvement initiatives.
- Ensure accurate collection, validation and reporting of activity and performance data to support operational and strategic decisionmaking.
- Promote and demonstrate Trust values, supporting a positive, inclusive and compassionate working culture and adherence to Trust policies and procedures.
For an informal discussion please contact Vera Pinto.
Person specification
Experience
Essential
- Senior experience of office management
- Experience of supervising staff and developing staff potential
- Experience of handling complaints
- Experience of working in health service in a line management capacity
- Experience of working with and dealing with the general public.
- Experience of team working and building & maintaining effective working relationships in a multi-disciplinary environment
Desirable
- Experience of managing NHS waiting lists and tracking of patient tracking lists in the NHS
- Experience of booking patient appointments in the NHS
- Experience of managing a budget
Qualifications
Essential
- Postgraduate diploma level qualification or equivalent experience
Desirable
- Management qualification or equivalent experience
WhatsApp job alerts
Get instant WhatsApp alerts for Band 6 Manager and Corporate roles in Harlow
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Assistant Service Delivery Manager - Derm & Neuro with The Princess Alexandra Hospital NHS Trust in Kao Park, Harlow, Essex, CM17 9NA, United Kingdom, United Kingdom. It is listed as a Band 6 Manager and corporate role. The advertised salary is £39959.00 to £48117.00. The contract type is Permanent. The application deadline is 08 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (25 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.