Leeds Teaching Hospitals NHS Trust logo

Assistant Patient Services Coordinator -Obstetrics


Location
Cross Site, Leeds, West Yorkshire, LS9 7TF, United Kingdom

Search for more NHS jobs in Leeds

Salary
£28392.00 to £31157.00
Profession
Administrative and IT
Grade
Band 4
Deadline
09 Sep 2026
Contract Type
Permanent
Posted Date
26 Aug 2026
Medical Protection — the side of locally employed doctors from £83

Job summary

Are you an organised and proactive individual with experience of coordinating services within a busy healthcare environment? We are looking for an enthusiastic individual to support the delivery of high-quality obstetric services through the effective coordination of administrative processes and patient pathways. As an Administrative Patient Services Coordinator, you will play a key role in ensuring appointments, referrals, waiting lists and pathway management activities are delivered efficiently, supporting the smooth running of the service and helping patients access the care they need in a timely manner.

Main duties of the job

An exciting opportunity has arisen to join the Obstetrics Service within Leeds Teaching Hospitals NHS Trust as a Band 4 Administrative Patient Services Coordinator (APSC). Based within the Women's Service, the post holder will provide day-to-day coordination and operational support for administrative processes across the Obstetrics pathway, ensuring patients receive a high-quality, efficient and responsive service. We are looking for a motivated, organised and proactive individual who can work effectively in a busy environment, manage competing priorities and build positive working relationships with clinical and non-clinical colleagues. This is an excellent opportunity for someone with strong leadership, communication and administrative skills who is passionate about delivering excellent patient care through effective service support.

About us

The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.

Details

  • Date posted: 26 August 2026
  • Pay scheme: Agenda for change
  • Band: Band 4
  • Salary: £28,392 to £31,157 a year
  • Contract: Permanent
  • Working pattern: Full-time
  • Reference number: 001986
  • Job locations: Cross Site, Leeds, West Yorkshire, LS9 7TF, United Kingdom

Job responsibilities

For questions about this job, contact:

Name: Michaela Wardman Position: Patient Service Coordinator - Obstetrics Email: michaela.wardman@nhs.net

Shortlisting date: 14/09/26

Interview date: w/c 21/09/26

Job Summary

An exciting opportunity has arisen to join the Obstetrics Service within Leeds Teaching Hospitals NHS Trust as a Band 4 Administrative Patient Services Coordinator (APSC). Based within the Women's Service, the post holder will provide day-to-day coordination and operational support for administrative processes across the Obstetrics pathway, ensuring patients receive a high-quality, efficient and responsive service.

We are looking for a motivated, organised and proactive individual who can work effectively in a busy environment, manage competing priorities and build positive working relationships with clinical and non-clinical colleagues. This is an excellent opportunity for someone with strong leadership, communication and administrative skills who is passionate about delivering excellent patient care through effective service support.

Why you should join our Team

The Obstetrics Service at Leeds Teaching Hospitals NHS Trust provides care to thousands of women and families every year and is supported by a dedicated administrative team that plays a vital role in ensuring patient pathways run efficiently and safely. As an Assistant Patient Services Coordinator, you will be part of a busy and supportive team responsible for coordinating appointments, managing referrals and waiting lists, supporting service performance and working closely with clinical colleagues to deliver an excellent patient experience.

This is an exciting opportunity to join a team that values collaboration, continuous improvement and professional development. You will work alongside midwives, doctors, and fellow administrative staff, building strong relationships across the wider Women’s CSU. In this role, you will make a real difference to both patients and staff, contribute to service improvement initiatives and develop your leadership and operational skills within one of the UK's largest teaching hospitals, then this is the role for you.

What you will bring to the role

This role is ideal for someone with excellent communication and interpersonal skills who enjoys working collaboratively with clinicians, managers and administrative colleagues. You will be confident managing competing priorities, supervising and supporting administrative staff, resolving pathway issues and using your initiative to improve processes and service delivery. If you are committed to providing an efficient, patient-centred service and thrive in a fast-paced environment where no two days are the same, we would love to hear from you.

Please see the attached job description for further information about this vacancy.

About Leeds Teaching Hospital NHS Trust

Our Trust values

The Leeds Way is working together to support each other and deliver the best possible care to patients.

We are….

Responsible Open and Honest One Team Kind

Our Trust priorities

Our purpose: Excellent, safe and sustainable care for every patient every time

Our priorities:

People Improvement and Innovation Partnerships Outcomes

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.

Person specification

Practical Skills

Essential

  • Exceptional customer service skills.
  • Able to work on own initiative
  • Proactive approach
  • Effective organisational skills
  • Ability to motivate staff
  • Strong interpersonal skills
  • Flexibility to meet the needs of the service
  • Exceptional organisational skills

Desirable

  • Experience of dealing with complaints

Behaviours/ Skills

Essential

  • Professional attitude to work, diplomatic and calm under pressure.
  • Team player
  • Ability to communicate effectively at all levels.
  • Flexibility
  • Reliability
  • Able to work in different working environments
  • Ability to prioritise and organise own workload
  • Ability to work on their own initiative and to stringent deadlines
  • Ability to manage a team of staff.
  • To support and guide their team, including the development of an induction programme for new members of staff.
  • To provide a high standard confidential, effective and accurate administration service.
  • Communicate sensitively and effectively with patients, relatives, colleagues and all other healthcare professionals themselves and through management of their staff.
  • Respect the working environment, to be responsible for ones own acts and omissions in relation to Health & Safety.
  • Responsible for appropriate use of equipment within the working environment.
  • Ability to adapt to change of circumstances

Desirable

  • A thorough understanding of the patient pathway
  • Able to work with staff with varying levels of authority
  • A knowledge of the rules governing eligibility for NHS treatment

Qualifications and Training

Essential

  • Good standard of education to minimum of GCSE
  • A willingness to undergo personal development and learn new skills

Desirable

  • European Computer Driving License (ECDL)

Special Knowledge including experience

Essential

  • Thorough knowledge of patient Administration Processes
  • Experience of staff management including recruitment and retention
  • Knowledge of Microsoft Office Packages and e-mail technology.
  • Organisational and time management skills.
  • Appreciation of confidentiality.
  • Basic computer literacy and willingness to further computer skills.
  • A thorough understanding of all policies and procedures governing the Trust’s approach and delivery to Patient Administration.
  • An understanding of team management and the policy and procedures governing the Trust’s approach to managing staff.
  • Significant previous secretarial and/or administration experience (as applicable).
  • Customer focussed/customer service skills

Desirable

  • Patient centre/PAS
  • National Access Targets awareness
  • An understanding of NHS/Trust protocols/policies and procedure
  • Diary management experience

WhatsApp job alerts

Get instant WhatsApp alerts for Band 4 Administrative and IT roles in Leeds

Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.

Sign up for WhatsApp alerts

Applying for this NHS job

This advert is for Assistant Patient Services Coordinator -Obstetrics with Leeds Teaching Hospitals NHS Trust in Cross Site, Leeds, West Yorkshire, LS9 7TF, United Kingdom, United Kingdom. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28392.00 to £31157.00. The contract type is Permanent. The application deadline is 09 Sep 2026.

Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (26 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.

For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.