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Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
11 listedRequirements the employer expects applicants to meet.
- Skills
Good communication and interpersonal skills
- Skills
IT skills – accurate data input
- Skills
Customer care skills
- Skills
Understanding of the need for confidentiality
- Experience
Previous clerical work including data input and use of spreadsheets
- Qualifications
Good general standard of literacy and numeracy
- Qualifications
To undertake PAS training
- Attitude, aptitude
Flexible – able to multi-task and prioritise
- Attitude, aptitude
Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Attitude, aptitude
Demonstrates understanding and commitment to Equality, Diversity and Inclusion
- Attitude, aptitude
Team player
Desirable
1 listedAdditional qualities the employer would prefer.
- Experience
Experience in NHS or customer service organisation
Job overview
12 fixed term contract/ secondment opportunity
Are you calm under pressure, detail-focused, and committed to keeping people safe? As a Fail Safe Officer, you'll play a vital role in ensuring our operations run safely, efficiently, and in line with the highest standards. This role requires sound judgement, excellent communication skills, and the confidence to make critical decisions when they matter most. You'll work collaboratively with colleagues across the business, always putting safety, integrity, and professionalism first.
We're proud of our supportive, inclusive, and high-performing team where everyone is valued and encouraged to contribute. We foster a positive working environment built on respect, trust, and teamwork, with a strong work ethic and a shared commitment to excellence. Guided by our PRIDE Values, we take pride in what we do, respect one another, act with integrity, embrace diversity, and strive for excellence every day.
In return, you'll benefit from ongoing training and development, opportunities for career progression, a welcoming team culture, and the satisfaction of making a real difference. If you're looking for a role where your decisions matter, your contributions are recognised, and your team has your back, we'd love to hear from you.
Interview Date: To be confirmed
If you are considering applying for this post on a secondment basis, please discuss with your Line Manager prior to applying to ascertain whether this could be supported.
Main duties of the job
- Maintain effective databases for Antenatal and Newborn Screening ensuring that working procedures relating to Data protection are adhered too.
- Ensure accurate records are maintained and provide statistical information to the Antenatal & Newborn Screening Coordinator on a regular and ad hoc basis.
- Use own initiative to identify deviations from expected pathways, taking actions to prevent screening incidents where possible and escalating issues to Antenatal & Newborn Screening Specialist Midwives / Matrons / Consultants as necessary.
- Use own initiative to identify missing antenatal appointments (specifically 20 week fetal anomaly scan appointments) and rectify in conjunction with the administrative team.
- Ensure that all patients eligible for antenatal and newborn screening are invited during the required screening timeframe.
- Ensure all patients who do not attend are managed and referred to the correct pathway for onward management.
- Monitor the Newborn screening process to ensure all babies are screened within required timeframe and escalate non-compliance.
- Input and maintain audit trails to demonstrate compliance with required Failsafe measures.
- Responsible for the quality of the data and will participate in regular data cleansing exercises and liaising with staff from other organisations involved in the programme.
- Responsible for the designing, improvement, maintenance and monitoring of failsafe administration procedures.
Detailed job description and main responsibilities
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Please note that this advertised position, which is part of occupation code 4159 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Antenatal and Newborn Screening Failsafe Officer with Norfolk and Norwich University Hospitals NHS Foundation Trust in Norwich, England. It is listed as a Band 3 Officer (discipline unspecified) role. The advertised salary is £25,760 - £27,476 per annum, pro rata. The contract type is 12 months (12 month fixed term contract/secondment opportunity). The application deadline is 20 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (15 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.
