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Job overview
An exciting opportunity has arisen for a highly motivated individual to join the Coordination Centre. We wish to appoint an enthusiastic and experienced Administrator to join our team.
We are looking for a candidate with excellent organisational and communication skills who can work well under pressure. You must be able to work well within a team and be able to manage, prioritise and organise your own workload. You should be able to enhance a positive approach to our working environment and be able to work flexibly depending on the service demand.
Main duties of the job
To provide high quality, professional, comprehensive and confidential administration support to the Coordination Centre.
To undertake all administration in relation to the personnel processes.
Support a comprehensive recruitment service from advert to appointment ensuring vacancies are filled in a timely manner and maintaining strong relationships with recruiting managers.
Maintaining accurate records and movements of staff in files and on the MAPS system.
To compile daily reporting of required data.
Ensure that the daily operations of the department run smoothly and efficiently in respect of administration, process, documentation and updating of rostering.
You will be involved in quality and performance monitoring, data integrity, training and service development in conjunction with the Lead of Operational Site Team and Operational Matrons.
To manage a professional, effective and efficient administrative function within the team, responding to incoming correspondence and phone calls from service users including patients, colleagues and visitors according to the Trust values of together Safe, Kind and Excellent.
Key attributes of the post holder include a high level of professionalism, judgement, discretion, diplomacy, calmness under pressure, exceptional attention to detail, able to effectively prioritise numerous tasks and work under pressure to achieve tight deadlines, with a friendly, approachable style.
Detailed job description and main responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
This vacancy will close at midnight on 19th August 2026.
Interviews are due to be held on 28th August 2026.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person specification
Skills
Essential
- Ability to manage/work as part of a team
- Excellent communication skills including telephone, email, face to face
- Ability to organise and manage own time and others to keep to schedule and deadlines
- Ability to analyse and present complex data
- Ability to manage projects
- Ability to use own initiative and work autonomously
- Leadership skills
- Excellent IT skills – ability to use Microsoft office applications including spreadsheets and email
- Developed accurate and speedy typing and key board skills
- Willing to take on/learn new skills
- Ability to show attention to detail and accuracy
- Ability to adapt to change
- Ability to work under pressure
- Ability to store and safeguard confidential documents
- Ability to take minutes to a high standard
Desirable
- Ability to touch type
Knowledge
Essential
- Confidentiality and data protection processes and procedures
- Customer service
- Good working knowledge of office procedures and all Microsoft office packages
- Awareness of NHS targets and Trust priorities
- Awareness of anti-discriminatory issues
Desirable
- Knowledge of the Trust including awareness of priorities
- Knowledge of Trust information systems
- Knowledge of Medical Terminology
Experience
Essential
- Experience of managing staff/a busy clerical/office environment or reception service or project
- Recruitment and selection experience in the NHS
- Secretarial and /or complex administrative experience
- Prioritising, planning and organising own and others tasks
- Experience of dealing with difficult situations and confrontations
- Data entry experience and documentation
Desirable
- Previous experience of working in NHS
- Performance management of staff
Qualifications
Essential
- Educated to degree level or NVQ level 4 or equivalent
- Customer Service/ Business Admin /ITQ or equivalent professional experience
- ILM Level 2 Award in Leadership & Team Skills
Desirable
- Secretary qualification or equivalent
- Team leader/management qualification
- Typing qualification or equivalent experience (if applicable)
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent
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Applying for this NHS job
This advert is for Administrator with Cambridge University Hospitals NHS Foundation Trust in Addenbrookes Hospital-Division Corporate. It is listed as a Band 5 Administrative and IT role. The advertised salary is £32,073 - £39,043 p.a. pro rata. The contract type is Permanent. The application deadline is 19 Aug 2026.
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