Administrator

Job overview

An exciting opportunity has arisen for an enthusiastic, proactive administrator to join our team at Sexual Health Dorset in the Weymouth hub.

The position is 36 hours per week Monday to Friday.

The successful candidate will ideally have some previous experience of working within a similar role. Experience of working within a multi-disciplinary team would be an advantage.

This role is key to the smooth running of the Sexual Health Dorset, you will be communicating with and supporting patients for appointments and other queries and dealing with all the admin for the clinical teams, including typing and processing clinical letters, managing referrals, organising appointments face to face and via a busy phone line and covering reception.

The role is a varied and busy one. You will need to have strong multitasking skills, patience, resilience, along with good computer and organisational skills. The need for confidentiality is essential in this role as is the attention to detail.

Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.

Main duties of the job

Telephone reception to service to patients, GPs and other agencies managing bookings, triaging patients and managing queries.

Typing clinical documentation, inputting patient data within out patient booking system, producing adhoc letters, managing a shared inbox and managing Psychosexual referrals and appointments.

Processing and sending information t patients, GP's and other agencies

Face to Face reception booking in patients and managing appointments.

Detailed job description and main responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate’s individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.

All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact dhc.wideningparticipation@nhs.net.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.