Administrator

Job overview

The post holder will provide a comprehensive and confidential secretarial service and administration support to the mental health team and the Neurodiversity team within HMP Forest Bank. The post requires highly developed administration, secretarial and organisational skills.

The post holder will work between the two teams, 2 days with the Neurodiversity team and 3 days with the Mental Health team, both teams based within HMP Forest Bank.

Main duties of the job

As the Team Administrator you should have strong organisational and communication skills and be able to work closely and collaboratively with clinicians and managers and strive for high quality standards both personally and for the service. You will be responsible for dealing with queries, maintaining accurate records and managing referrals and the referral database.

As a point of telephone contact for the teams, the ability to demonstrate excellent customer service is an essential part of this post. The candidate will also be able to demonstrate excellent organisational skills, sustain quality in their document production, manage their own workload on a day-to-day basis, and prioritise work to meet deadlines.

Detailed job description and main responsibilities

See attached detailed job description and person specification:

Staff benefits

• Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.