Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
15 listedRequirements the employer expects applicants to meet.
- Skills and Abilities
Ability to communicate effectively, particularly in relation to people who have a difficulty understanding and adapt communication techniques as appropriate
- Skills and Abilities
Well-developed written and verbal communication skills
- Skills and Abilities
Experience of formal minute taking, formatting and distributing
- Skills and Abilities
Arranging and preparing meetings and relevant materials
- Skills and Abilities
Organisational skills
- Experience and Knowledge
Experience of working in a team
- Experience and Knowledge
Motivated to extend knowledge and improve service delivery
- Experience and Knowledge
Experience and ability to deal with non-routine activities appropriately and safely
- Experience and Knowledge
Experience of handling and processing financial resources
- Experience and Knowledge
Problem solving and progress chasing skills
- Experience and Knowledge
Health, safety and risk aware
- Qualifications and Training
Educated to GCSE level or equivalent
- Qualifications and Training
NVQ Level 3 in Business/Administration or equivalent knowledge and experience
- Qualifications and Training
Good spoken, written and understanding of English
- Qualifications and Training
Experience of using Microsoft Office suite; Word, Excel and Powerpoint
Desirable
12 listedAdditional qualities the employer would prefer.
- Skills and Abilities
Dealing with general public
- Skills and Abilities
Experience in customer focused environment
- Skills and Abilities
Willingness to expand information technology skills
- Skills and Abilities
Be prepared to expand role
- Skills and Abilities
Awareness of child protection policies/ procedures
- Skills and Abilities
Ability to recognise when patients require more urgent assessment
- Experience and Knowledge
Knowledge of working in the NHS
- Experience and Knowledge
Understanding of a medical environment where sick and injured patients are present
- Experience and Knowledge
Have knowledge and use of web based systems
- Experience and Knowledge
Experience of using SystmOne Electronic Patient Records
- Qualifications and Training
ECDL
- Qualifications and Training
IT Literate
Job overview
Hertfordshire Community NHS Trust (HCT) is a dynamic and forward-thinking organisation. Our Trust is one of a new generation of community health service Trusts in the NHS. We are responsible for delivering a wide range of community health services across Hertfordshire. Our services are well established and we have built up a proud reputation for quality and excellence thanks to the hard work and dedication of our staff. Our vision is to become a leading light in the provision of innovative programmes of care which maintain and improve the health and wellbeing of the people of Hertfordshire and other areas served by the Trust.
HCT will prioritise recruitment of workers living in England under the new immigration rules for care workers effective from 9 April 2025. Employers must first prove that they have attempted to recruit a worker from within England who needs new sponsorship. This ensures that those who came to the UK to pursue a career in adult social care can do so.
*Proposed interview date: 1st October 2026*
Main duties of the job
The successful candidate will:
- Undertake a wide range of administrative tasks
- Have personal responsibility for a number of delegated tasks
- Provide cover for members of the Administration Team in periods of absence eg. Annual leave.
- Be able to work unsupervised
- Adhere to operational procedures and established practice
- Refer to the Administration Supervisor for guidance when needed
- Prioritise administrative tasks to ensure an effective and efficient running of the team
- Maintain a professional and confidential approach to work at all times
- Be flexible in order to meet the requirements of the team.
- Room bookings and reception style working
Detailed job description and main responsibilities
Please see attached job description for more details.
Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19.
We are committed to supporting flexible working options for staff, wherever possible, and welcome discussions on flexible working patterns to support our staff to maintain a healthy work life balance.
The use of AI is monitored and if you have used it then you are required to declare this, as well as what type of AI tools you have used and for what purpose. We reserve the right to further test your individual knowledge and skills in relation to the requirements for the post through robust and thorough interview and assessment.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Applying for this NHS job
This advert is for Administrator with Hertfordshire Community NHS Trust in Welwyn Garden City, England. It is listed as a Band 3 Administrator role. The advertised salary is £25,760 - £27,476 per annum pro rata. The contract type is Permanent. The application deadline is 18 Sep 2026.
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