Administrator

Job overview

The Dorset All Age Eating Disorders Service are looking for a highly motivated and experienced Team Secretary who preferably has a comprehensive knowledge of NHS secretarial and administrative procedures. This is a busy position and requires the post holder to be highly organised in co-ordinating their workload to efficiently meet the needs of the service. In this role you will receive peer support and supervision sessions.

You will be joining a friendly, dynamic, professional multi-disciplinary team in a high paced environment where a flexible and adaptable approach with excellent multi-tasking abilities as well as a good understanding of Microsoft Office and a minimum of RSA/OCR II Typing / word processing qualification or equivalent is required. A working knowledge of RiO would be preferable.

The role will be based at Trinity Street in Dorchester.

If you have any queries about any aspect of the role or need additional information please contact Karen Bareham, Lead Administrator or Hannah Zillner, Clinical Manager on 0300 019 1771.

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.

Main duties of the job

You will support all Eating Disorder clinical staff by undertaking administrative and clerical duties including registering referrals, scheduling of appointments, typing all therapists’ letters, team meeting minutes, professionals meeting minutes, as well as reception duties and answering and appropriately directing all calls into the service.

You will provide information to patients, staff, carers, relatives, GPs, Community Health Teams, relating to appointments, patient care, service pathways and meetings, verbally by telephone, face to face or written in a tactful and courteous manner often requiring non-clinical advice involving careful analysis of delicate situations regarding patient care, requiring knowledge of patient confidentiality.

You will organise and prioritise own routine and non-routine daily workload. To have input into developing, organising and implementing new office procedures and systems e.g. developing/updating databases, procedures for processing referrals and general day-to-day business.

Please note visa sponsorship for this role is unfortunately not available. Please ensure you hold valid right to work in the UK and will not require sponsorship if successful.

Detailed job description and main responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidate’s individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact dhc.wideningparticipation@nhs.net

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.