Search for more jobs in Bristol
Job overview
A great opportunity to join a brand new team and develop a career in healthcare across a number of administrative roles, including Medical education, Library, Systems support, Operational facilitation, and many more. The Administrator will be an important member of our Learning and Workforce Development team at Bristol NHS Group. You will work alongside others within the team and our clinicians in practice to help develop a workforce with the skills, knowledge, and competencies necessary to deliver effective and safe patient care and to enhance the quality of service delivery. The administration team will work across a diverse range of workstreams across the clinical, medical, and non-clinical environments. Administrators will be flexible in supporting a range of different workstreams and workload requests. In support of this new approach, the department will place increasing emphasis on automation and AI to enhance the team’s capacity.
Main duties of the job
The Administrator plays a vital role in ensuring the smooth and effective operation of the Learning and Development department, engaging with a wide range of internal and external stakeholders. Each administrator represents the department's outward face, making strong customer service skills essential for delivering high-quality Learning and Development services
The Customer Service Practitioner apprenticeship is a 12-15 month learning programme consisting of:
- 12-month training and support to develop the knowledge, skills, and behaviours to gain a Level 2 Customer Service Practitioner qualification.
- We are a registered training provider here at Bristol NHS Foundation Trust and as such your learning is delivered in a blended model both online and at our Learning and Research centre on our Southmead campus.
- Monthly assignments, skills assessments and 1:1 support with a dedicated tutor/assessor
- Workplace mentor to support you to put your learning into practice.
- End Point Assessment delivered by Innovate Awarding – graded Pass or Distinction
- Potential for progression into a permanent role upon completion of your apprenticeship
Detailed job description and main responsibilities
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.
Person specification
Skills
Essential
- Strong IT skills, including proficiency in Microsoft Office (Word, Excel, Outlook) and data entry systems
Experience
Essential
- Experience in an administrative role, managing competing priorities effectively
- Experience in providing customer service or front-line support
Qualifications
Essential
- Level 3 qualification in Business Administration or current relevant experience within administration
Personal Attributes
Essential
- Positive attitude and ability to work collaboratively
- Flexible and willing to learn new skills
WhatsApp job alerts
Get instant WhatsApp alerts for Band 3 Administrative and IT roles in Bristol
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Administrator with University Hospitals Bristol and Weston NHS Foundation Trust in Bristol (City or Southmead). It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 pa. The contract type is Permanent: 2 Posts. The application deadline is 03 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (20 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.