Administrator - Community Equipment Team

Job overview

Are you organised, proactive and confident working with data and people? We’re looking for an Equipment Administrator to join our Community Equipment team and play an important role in ensuring equipment and medical devices are safely and efficiently managed across BNSSG.

You’ll provide essential administrative support to the Equipment Lead and Senior Equipment Coordinator, maintaining accurate equipment databases, supporting audits and site visits, processing orders and helping to monitor the servicing and location of equipment.

Working with clinicians, patients, carers, local authorities, NHS organisations and external agencies, you’ll handle a range of enquiries and confidential information with professionalism, empathy and discretion.

This is a varied role where you’ll need to work independently, manage competing priorities and use your initiative in a busy environment. You’ll also have the opportunity to contribute to improving systems, supporting equipment recycling and ensuring clinicians have access to the right equipment for the people they care for.

If you’re an organised administrator who enjoys a varied role and wants to make a difference to the delivery of community healthcare, we’d love to hear from you.

Main duties of the job

• Provide day-to-day administrative support to the Community Equipment Service across BNSSG.
• Maintain accurate equipment databases, records and information systems, including tracking equipment locations.
• Collect, input and analyse data, supporting audits, reports and service monitoring.
• Liaise with clinicians, patients, carers, local authorities, NHS organisations and external agencies.
• Respond to enquiries professionally, sensitively and confidentially, including handling difficult or complex calls.
• Process requests and orders for specialist medical equipment within agreed limits.
• Support the scheduling and coordination of six-monthly equipment site visits across BNSSG.
• Monitor the servicing of medical devices to support safe and effective equipment provision.
• Support the issuing and administration of practitioner access to the equipment catalogue.
• Help develop effective systems for equipment recycling and reuse.
• Provide information and guidance to health professionals on available equipment and specifications.
• Manage your own workload, prioritising tasks and responding effectively to changing demands.
• Maintain high standards of confidentiality, electronic filing and information governance.
• Work closely with the Equipment Lead, Senior Equipment Coordinator and wider Community Equipment team to support the smooth running of the service.

Detailed job description and main responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position

Please note, we cannot offer a Certificate of Sponsorship for this role. If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application.

If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.

For further details / informal visits contact

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.