Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
9 listedRequirements the employer expects applicants to meet.
- Experience
Computer literacy to an intermediate level
- Experience
Communicate clearly both verbally and in writing.
- Experience
Able to demonstrate respect, openness and accountability.
- Experience
Handling complaints and difficult situations
- Experience
Office/Reception experience
- Experience
Customer service experience
- Knowledge and Skills
Experience working cross-functionally across departments
- Knowledge and Skills
Ability to prioritise workloads and delegation of tasks
- Training, Qualifications and Registration
GCSE (or equivalent) Minimum Grade 4 or above (A-C) Maths, English, ICT
Desirable
2 listedAdditional qualities the employer would prefer.
- Experience
Experience of working with people with severe mental health
- Experience
Use of CRM Systems or databases
Job overview
Are you a dedicated, compassionate Admin Assistant? Do you want the chance to help shape a new and genuinely innovative service for care in Kent and Medway?
You will be providing direct admin support to members of the clinical team.
We are an adaptive, cross-functional service. Whilst being assigned to directly support a department, you will be providing support (as a team) throughout the Directorate. Teamwork is an essential part of this role, good time-keeping and the ability to keep to deadlines and adapt your way of working are vital.
As a support service, we adapt to the needs of the service; we are regularly reviewing ways of working and optimising our internal processes. We need someone who can think on their feet and adapt to day-to-day circumstances as they arise.
If this sounds like the opportunity you have been waiting for, come and join our diverse and compassionate team committed to delivering excellent care and support for service users and their loved ones.
Main duties of the job
This role provides direct secretarial and administrative support to our in-patient care, Management, Consultant Psychiatrist, Lead clinicians and the wider team.
The successful candidate will work closely with the teams:
- Providing up-to-date information to the teams and producing simple report
- Maintaining patient records
- Providing Reception support
- Creation and maintenance of spreadsheets and internal forms within designated timescales
- Maintaining and updating displays
- Scheduling clinical meetings
- Diary and meeting management
- Generic team mailbox monitoring and maintenance and any other administrative duties requested
Detailed job description and main responsibilities
Please see the attached job description for full details of the main duties and responsibilities of the role.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Administrative Assistant with Kent and Medway Mental Health NHS Trust in Maidstone, England. It is listed as a Band 2 Administrative assistant role. The advertised salary is £25,272 per annum. The contract type is Permanent. The application deadline is 24 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (10 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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